Duty Manager (Bank)

Nuffield Health; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading health and fitness provider in Greater London is seeking a passionate Duty Manager for their Fitness and Wellbeing Club. In this part-time role, you'll ensure smooth operations, prioritize member satisfaction, and lead by example in delivering an exceptional fitness experience. Candidates should possess demonstrable sales experience and excellent communication skills. This position offers a competitive hourly rate, with a supportive working environment and various employee benefits including discounted gym membership.

Benefits

Access to Pension Scheme

Discounted gym membership at £25.00 a month

Holiday in line with the Working Time Directive

Qualifications

• Demonstrable sales experience with ability to drive member engagement.
• Excellent communication and inter-personal skills.
• Positive, proactive attitude with customer-service focus.
• Willingness to undergo Lifeguard training and swim to a high standard.

Responsibilities

• Ensure the smooth running of the club, opening and closing when on shift.
• Prioritize member satisfaction and building strong relationships.
• Lead by example, supporting and guiding colleagues.
• Conduct tours for prospective members highlighting unique benefits.
• Oversee health and safety protocols and swiftly address issues.
• Help achieve sales targets.
• Able to swim to a high standard and cover Lifeguard breaks.

Skills

Sales experience

Excellent communication skills

Customer service focus

Collaborative team player

Positive attitude

Job description

Duty Manager - Fitness and Wellbeing Club
Enfield FWC | Fitness & Wellbeing Club | Bank | Part time
Up to £13.84 per hour depending on experience plus sales commission

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

Responsibilities

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships
• Lead by example, support and guide your colleagues while upholding the highest quality standards
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Qualifications

• Demonstrable sales experience with the ability to drive member engagement
• Excellent communication and inter-personal skills; collaborative team player
• A positive, proactive attitude and customer-service focus
• Willingness to undergo site-based Lifeguard training and be able to swim to a high standard

Benefits

Helping you feel good

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £25.00 a month.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.