Duty Manager (36 hours contract)

Heron Foods; Gateshead; On-site; GBP 26,000; Full time

Job summary

A major retail chain in Gateshead is looking for a Duty Manager to lead the team and ensure smooth store operations. The role offers a competitive salary of £12.50 per hour for 36 hours per week and various perks, including discounts and wellbeing support. Ideal candidates will have proven retail experience and strong leadership skills. Join a fast-paced and rewarding environment where your leadership makes a difference.

Benefits

10% off at Heron Foods and B&M stores

Career development programs

24/7 GP access for you and your family

Long-service rewards and exclusive discounts

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, or similar role in retail.
• Ability to motivate and inspire a team.
• Exceptional organisational skills.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service.
• Maintain a clean and fully stocked store.
• Drive sales and manage performance.

Skills

Leadership skills

Customer service skills

Organisational abilities

Proactive approach

Job description

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Durham Road, Gateshead, NE9 5EF

Salary and Hours

£12.50 per hour, 36 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast‑paced, rewarding environment.

Enjoy a range of perks, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like 'Future Flyers.'
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long‑service rewards to exclusive discounts and a host of extras.

What You'll Do:

As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well‑presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast‑Paced and Rewarding:

Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We're Looking For:

We’re seeking individuals who bring:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast‑paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For:

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front‑Line Manager, or Floor Manager.

Apply Today:

Don't wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!