Duty Manager (27 Or 18 hours contract)

Heron Foods; York and North Yorkshire; On-site; GBP 28,000 - 34,000; Part time

Job summary

A growing retail company seeks a Duty Manager in Scarborough, North Yorkshire. You will lead the team, ensuring exceptional customer service and store efficiency. Responsibilities include motivating staff, maintaining store presentation, and driving sales. Candidates should have experience in retail management roles, strong leadership skills, and an energetic approach to a dynamic work environment. This position offers flexible hours and a salary of £12.50 per hour with various perks, including discounts and career development opportunities.

Benefits

10% discounts at Heron Foods and B&M stores

Career development programs

24/7 GP access

Confidential support services

Qualifications

• Proven success as a Retail Supervisor or similar in fast-paced retail.
• Strong leadership skills and ability to motivate a team.
• Exceptional organisational abilities and passion for customer service.
• Proactive and energetic approach to managing a dynamic retail environment.

Responsibilities

• Lead and motivate the team to deliver results.
• Ensure high customer service standards and resolve queries.
• Maintain a clean and fully stocked store.
• Drive sales and profitability by managing performance.
• Be a keyholder and manage the store in the absence of the Store Manager.

Skills

Leadership skills

Customer service

Organisational abilities

Team motivation

Job description

Role overview

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Scarborough, North Yorkshire, YO11 1ET

Salary: £12.50 per hour

Hours: 27 or 18 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast‑paced, rewarding environment.

Enjoy a range of perks, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like 'Future Flyers.'
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long‑service rewards to exclusive discounts and a host of extras.

What You'll Do

As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well‑presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding

Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We’re Looking For

We’re seeking individuals who bring:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

Apply Today

Don't wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!