Duty Manager (27 hours contract)

Heron Foods; Wrexham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK grocery retailer is hiring a Duty Manager in Wrexham. You will lead a dynamic team to ensure operational excellence and exceptional customer service. The ideal candidate has retail management experience, strong leadership skills, and a passion for driving results. Enjoy perks like discounts, career development, and wellbeing support in a rewarding environment.

Benefits

10% off at Heron Foods and B&M stores

Career development programs

24/7 GP access

Long-service rewards and exclusive discounts

Qualifications

• Proven success in a fast-paced retail setting.
• Ability to motivate and inspire a team.
• Exceptional organizational abilities.
• Energetic approach to managing a dynamic environment.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries.
• Maintain a clean and fully stocked store.
• Drive sales and profitability by managing performance.
• Take responsibility for the store in the absence of the Store Manager.

Skills

Leadership skills

Customer Service

Organizational abilities

Proactive approach

Job description

Role overview

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Wrexham, LL13 7LW

Salary: £12.50 per hour

Hours: 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like ‘Future Flyers.’
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You'll Do:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding:

Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We’re Looking For:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For:

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

Apply Today:

Don’t wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!