Duty Manager (27 hours contract)

Heron Foods; South Shields; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in the United Kingdom is looking for a Duty Manager to lead the team and ensure efficient store operations. You will motivate employees, manage customer service standards, and handle sales performance. Ideal candidates should have strong leadership skills and experience in a fast-paced retail environment. This role offers a unique opportunity to impact a thriving business.

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager.
• Strong leadership skills with ability to motivate and inspire a team.
• Exceptional organizational abilities and a passion for customer service.

Responsibilities

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager.

Skills

Leadership

Customer service

Organizational skills

Job description

Overview

As a Duty Manager, you'll take on a key leadership role to ensure the store operates seamlessly.

Responsibilities

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

About the company

Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment. At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.