Duty Manager (27 hours contract)

Heron Foods; Filey; On-site; GBP 60,000 - 80,000; Part time

Job summary

A well-known UK retailer in Filey is seeking a Duty Manager to lead store operations, ensuring exceptional customer service and driving sales. The ideal candidate has strong leadership skills and experience in a fast-paced retail environment. Join a team that values diversity and provides numerous growth opportunities.

Benefits

10% off at Heron Foods and B&M stores

Access to career development programs

24/7 GP access and confidential support

Long-service rewards and exclusive discounts

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, or similar roles.
• Ability to motivate and inspire a team in a dynamic retail environment.
• Proactive management skills for driving sales and customer satisfaction.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service.
• Maintain a clean, well-presented store.
• Drive sales and profitability.
• Take responsibility for the store in the absence of the Store Manager.

Skills

Strong leadership skills

Exceptional organisational abilities

Customer service passion

Energetic approach to management

Job description

Role overview

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Filey, North Yorkshire, YO14 9AQ

Salary: £12.50 per hour

Hours: 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast‑paced, rewarding environment.

Perks

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like ‘Future Flyers.’
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long‑service rewards to exclusive discounts and a host of extras.

What You’ll Do

As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well‑presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast‑Paced and Rewarding

Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We’re Looking For

We’re seeking individuals who bring:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast‑paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For: This role may also be listed or recognised under different job titles, including Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front‑Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

Apply Today

Don’t wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!