Duty Manager (27 hours contract)

Heron Foods; Ellesmere Port; On-site; GBP 13,000; Part time

Job summary

A popular grocery retailer located in Ellesmere Port is seeking a Duty Manager to lead and motivate the team, ensuring exceptional customer service and efficient store operations. The ideal candidate will have a background in retail management and possess strong leadership skills. This position offers a competitive salary of £12.50 per hour, with 27 hours of work per week. Join a thriving company that values diversity and offers a fast-paced, rewarding environment.

Benefits

10% off at both Heron Foods and B&M stores

Access to career development programs

24/7 GP access for you and your family

Long-service rewards and exclusive discounts

Qualifications

• Proven success in retail management roles like Supervisor or Manager.
• Strong ability to lead and inspire a team.

Responsibilities

• Lead and motivate the team for exceptional results.
• Ensure high standards of customer service.
• Maintain a clean and well-stocked store.
• Drive sales and manage performance.
• Be a keyholder, responsible in Store Manager's absence.

Skills

Leadership skills

Customer service passion

Organisational abilities

Dynamic management approach

Job description

Role overview

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Overpool Road, Ellesmere Port, CH66 2RF

Salary: £12.50 per hour

Hours: 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast‑paced, rewarding environment.

Enjoy a range of perks, including:

• 10% off at both Heron Foods and B&M stores.
• Access to career development programs like "Future Flyers."
• 24/7 GP access for you and your family, and free confidential support.
• Long‑service rewards, exclusive discounts, and a host of extras.

What You’ll Do:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well‑presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast‑Paced and Rewarding:

Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We’re Looking For:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast‑paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For:

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front‑Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

Apply Today:

Don’t wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!