Duty Manager (27 hours contract)

Heron Foods; Cleckheaton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A retail grocery company in Cleckheaton is looking for a Duty Manager to lead the team and ensure smooth operations. In this dynamic role, you will manage performance while providing exceptional customer service. Ideal candidates have experience in retail management and strong leadership skills. The position offers £12.50 per hour for 27 hours per week and various employee perks.

Benefits

10% off at both Heron Foods and B&M stores

Access to career development programs

24/7 GP access for you and your family

Long-service rewards and exclusive discounts

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well-presented, and fully stocked store.
• Drive sales and profitability by managing performance and efficiency.
• Act as keyholder, taking responsibility for the store in the absence of the Store Manager (including store openings and closings).

Skills

Leadership skills

Customer service

Organisational abilities

Retail management experience

Proactive approach

Job description

Role overview

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Cleckheaton, West Yorkshire, BD19 5AL

Salary: £12.50 per hour

Hours: 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast‑paced, rewarding environment.

Enjoy a range of perks, including:

• 10% off at both Heron Foods and B&M stores.
• Access to career development programs such as ‘Future Flyers.’
• 24/7 GP access for you and your family, plus free confidential support.
• Long‑service rewards, exclusive discounts, and a host of extras.

What You’ll Do:

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well‑presented, and fully stocked store.
• Drive sales and profitability by managing performance and efficiency.
• Act as keyholder, taking responsibility for the store in the absence of the Store Manager (including store openings and closings).

Fast‑Paced and Rewarding

Every shift is dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We’re Looking For:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast‑paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front‑Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

Apply Today

Don’t wait—apply early, as this opportunity may close sooner than expected!

Diversity & Equality

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Next Step

Take the next step in your career and join a team where your leadership truly matters. Apply now!