Duty Manager (20 or 27 hours contract)

Heron Foods; Wigan; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading retail company in the UK is seeking a Duty Manager to oversee store operations. Responsibilities include leading the team, ensuring exceptional customer service, and driving sales. The ideal candidate will have experience in retail management and strong leadership skills. Join a thriving company with a focus on diversity and making a difference every day.

Qualifications

• Proven success in a retail managerial role.
• Strong leadership skills with the ability to motivate a team.
• Exceptional organisational abilities and passion for customer service.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well-presented, and fully stocked store.
• Drive sales and profitability by managing performance and efficiency.
• Be a keyholder and take responsibility for the store in the absence of the Store Manager.

Skills

Leadership

Customer service

Organisational skills

Retail management

Team motivation

Sales driving

Job description

As a Duty Manager, you'll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.
• Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.
• At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.