Duty Manager

Leisure Focus; Windsor; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community-focused leisure organization in Windsor is seeking a Duty Manager to oversee operations at Windsor Leisure Centre. The role involves managing staff, ensuring health and safety, and enhancing customer care. Ideal candidates should have a background in the leisure industry, excellent communication skills, and a flexible attitude towards working hours. The position offers a salary of up to £30,000 per year and a range of employee benefits including gym membership and company pension.

Benefits

Bereavement leave

Canteen

Company events

Company pension

Cycle to work scheme

Discounted or free food

Employee discount

Employee mentoring programme

Free parking

Gym membership

Health & wellbeing programme

On-site gym

On-site parking

Referral programme

Sick pay

Store discount

Transport links

Qualifications

• Previous knowledge of the leisure industry.
• Experience working in a busy leisure facility.
• Open to working shifts including evenings, weekends, and public holidays.

Responsibilities

• Oversee day-to-day operations of the leisure center.
• Ensure health and safety protocols are followed.
• Manage customer care and financial procedures.
• Lead, manage, and train recreation staff.

Skills

Communication skills

Flexibility

Customer service commitment

Job description

This is such an exciting opportunity for the right person to have a strong influence on the culture, direction and success of the Windsor leisure center and on our overall business. Leisure Focus has ambitious plans and is looking at innovative ways to engage the local community through the leisure offer.

More about the role

Leisure Focus is recruiting for the position of Duty Manager at Windsor Leisure Centre. Reporting to the General Manager, the successful candidate will be responsible for

• Day to day operation of the center including
• Health and safety
• Customer care
• Financial procedures
• Leading, managing and training recreation staff.

Each Duty Manager post is subject to its own agreed responsibilities.

More about you

• The successful candidate should have previous knowledge of the leisure industry and experience of working in a busy leisure facility. Excellent communication skills, flexibility and a commitment to customer service are essential. Successful applicants will be provided with full training in all aspects of this role.
• You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.

DBS

The position of Duty Manager classed as a regulated post and therefore require a DBS Disclosure.

About us

Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability.

Our Values (FACE)

• F ocus on the Customer
• A pproach everything systematically
• C ollaborate to achieve
• E xceed expectation

There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world‑class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.

Job Types: Full-time, Permanent

Pay: Up to £30,000.00 per year

Benefits

• Bereavement leave
• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site gym
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Transport links