Duty Manager

Buzz Group Limited; Weston-super-Mare; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading entertainment venue in Weston-super-Mare is seeking a Session Manager to ensure exceptional customer experiences. This full-time role offers a starting salary of £12.21 per hour, rising to £13.17 after probation. Responsibilities include leading teams and enhancing customer service. Benefits include a wellbeing app, recognition schemes, and in-house training.

Benefits

Help@Hand – wellbeing app

Thrive App – mental wellbeing support

Buzz Brights Apprenticeships

Employee Recognition Scheme

Access to online courses

In-house Training

Access to Mental Health Advocates

Qualifications

• Previous experience in a supervisory or team leader role.
• Ability to deliver exceptional customer service.

Responsibilities

• Provide exceptional service to customers.
• Ensure teams understand expectations and deliver quality experiences.

Job description

Are you ready to take your first steps into Management? Perhaps you are already a supervisor or team leader looking for your next role?

Why not join us as a Session Manager in our Weston Super Mare club. Starting salary of £12.21 per hour rising to £13.17 per hour upon successful completion of probation and sign off. This is a full time 40 Hour Role and will include daytime, evening, late night, and weekend shifts.

The Role You'll Play

As a Session Manager you go above and beyond to provide exceptional service to our customers. You make sure our customers have an outstanding experience every single time they visit the Club to enhance their overall experience. You lead from the front, ensuring that our teams understand what is expected of them.

Hit the Jackpot with Our Benefits

• Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
• Thrive App – for your mental wellbeing approved by the NHS
• Buzz Brights Apprenticeships
• Buzz Brilliance Awards – Employee Recognition Scheme
• Buzz Learning, our digital learning platform with access to 100s of online courses
• In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
• Access to Trained Mental Health Advocates for advice on your mental wellbeing

4 weeks Annual Leave plus Publ...