Duty Manager

Asda; West End; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Colleague discount

Discretionary bonus

Electric car scheme

Free eye tests

Company pension

Wellbeing services

Inclusion networks

Parental leave

Job summary

Asda is seeking a Duty Manager to drive day-to-day store operations, planning trading activity across departments while ensuring safety and compliance. The role emphasizes leading a high-performing team and delivering a first-class shopping experience for customers.

You will supervise shopfloor activities, coach leaders, and execute promotional plans with a focus on reducing waste and improving availability. The position requires flexibility for weekends and evenings.

Qualifications

• Experience as Team Leader, Supervisor or Manager in a grocery retail environment.
• Operational knowledge across food and non-food departments.
• Knowledge of improving availability, reducing waste, and managing shrink.
• Experience developing teams and managing change through leadership.
• Good understanding HR policies and processes, and exposure to complex ER cases.
• Strong organisational skills and great customer service.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Plan and execute all trading activity across multiple departments, ensuring great availability and store standards.
• Lead the shrink agenda with the team, driving compliance and efficiencies.
• Collaborate with the Store Manager to deliver a brilliant shopping experience and a great place to work.
• Coach and develop team members to raise performance and resilience.

Skills

Team Leadership

Customer Service

Organisational Skills

HR Policies

Flexibility

Job description

Job Title

Duty Manager

Location

Southampton West End

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Management

Closing Date

25 August 2026

At Asda, we want you to find your everything as a Duty Manager, you'll play a vital role in the day-to-day running of our supermarket stores by planning and executing all trading activity across multiple departments whilst ensuring the store is safe and legal for our customer and colleagues.

You'll lead the shrink agenda through the team, driving standards and inputs as well as acting on opportunities and business priorities with clear actions alongside the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work.

What Qualities You'll Need

• Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
• Lead with impact: Engaging and coaching food hall leadership team in waste and mark down compliance as well as the rest of the team to deliver excellent shopfloor standards whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket.
• Results-focused: Lead team with energy and pace to ensure shopfloor and promotional activity is landed to brief and on time to drive the store selling agenda whilst focus on opportunities and business priorities.
• Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up

What You'll Bring

• Experience as Team Leader, Supervisor or Manager in a grocery retail environment.
• Operational knowledge across food and non-food departments.
• Knowledge of improving availability, reducing waste, and managing shrink.
• Experience developing teams and managing change through leadership and building resilience.
• Good understanding HR policies and processes, and exposure to complex ER cases.
• Strong organisational skills and great customer service.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas