Duty Manager

Iceland; South Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the UK is seeking a Duty Manager to join their team in South Yorkshire. In this role, you will be responsible for maximizing profit through excellent customer service and team engagement. A commitment to personal development and creating an inclusive culture is essential. Benefits include a £2 per hour supplement for management duties.

Qualifications

• Commitment to team engagement and customer service.
• Proactive personal development approach.
• Ability to support and engage team members.

Responsibilities

• Maximise store profitability and availability.
• Support team development and engagement.
• Ensure compliance with processes and procedures.

Skills

Customer service focus

Team engagement

Sales-driven attitude

Job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.

As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.

Key responsibilities include :

Maximise profit :

• Have a clear focus on delivering great availability for your customers.
• Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
• Deliver on all agreed actions set for you by your line manager.

Engage, develop & retain great people :

• Proactively support and work with the Talking Shop Rep in your store.
• Support team engagement in your store.
• Play a part in creating an inclusive culture where everyone can be their best.
• Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.

Doing the right processes and doing them right :

• Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.

A positive approach to service, both in store and at the doorstep always aiming to be the …