Duty Manager

Premier Inn; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Glasgow is seeking a Duty Manager to lead a high-performing team and ensure an exceptional guest experience. The ideal candidate will possess proven leadership skills and experience in a customer service role. This is a permanent position with a pay rate of up to £13.36 per hour for 30 hours a week. Join us for training, support, and great employee benefits.

Benefits

Training and support

Whitbread Benefits Card

Pension schemes

Discounts on various services

Qualifications

• Experience in retail or other management roles.
• Proven leadership skills.
• Ability to deliver outstanding customer experience.

Responsibilities

• Manage a high-performing team for smooth hotel operations.
• Ensure compliance with health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership

Customer service

Communication

Organisational skills

Job description

Duty Manager – Glasgow City Centre Buchanan Galleries Premier Inn

Come and be a Duty Manager at Premier Inn in Glasgow City Centre Buchanan Galleries.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 30 hours a week across 4 days – evenings and weekends included

LOCATION: Premier Inn Glasgow City Centre Buchanan Galleries
St Andrew House, 141 West Nile Street, Glasgow, G1 2RN

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Glasgow City Centre Buchanan Galleries Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.