Duty Manager

Blue Stoops; Quarndon; On-site; GBP 21,000 - 28,000; Full time

Job summary

Chilled is seeking a Duty Manager to lead and inspire the team, ensuring a smooth day-to-day operation. You will be hands-on with cocktail preparation, food service, and customer interaction to maintain the high standard of service and atmosphere.

This role involves coaching staff and collaborating with managers to continuously improve performance and guest experience. Join a culture-driven team with growth opportunities in hospitality.

Qualifications

• Experience in hospitality or bar settings preferred.
• Ability to lead and motivate staff in fast-paced environments.

Responsibilities

• Lead and inspire the team to deliver smooth day-to-day operations.
• Mix signature cocktails and oversee food service to customers.
• Engage with customers to ensure a high-standard of service and atmosphere.
• Coach team members and collaborate with managers to improve performance.

Skills

Team leadership

Cocktail making

Customer service

Job description

Warm. Hungry. People Smart.Do you match the DNA?

Why working at Chilled just hits different

Culture is our superpower

We’reproudlyculture-driven, how our people feel, grow and work together is our main measures.

Grow your way (we love promoting from within)

From internal career moves to in-house training, externalprogrammesand apprenticeships with our partners atLifetime— we grow our own future leaders

The antidote to AI

Together is better. Real people, real connection, real teamwork —that’sour purpose.

Providing knowledgeable and creativefood anddrink recommendations at our half-yearly‘shakeoff’and ‘cook off’competitions.

You’llalways be heard

Everyone at Chilled has regular check-ins with their leader not “how are numbers?”,but“How can we help you?”

Competitive pay, done properly

Fair, competitive rates — because great people deserve it.

As a duty manager, you'll be leading and Inspiringthe team, hands-OnWork including mixing signature cocktails, running food, speaking to customers to keeping the day to daysmooth, setting the standard of service and atmosphere,team Coaching and collaborating with Managers.