Duty Manager

Whitbread Plc; Ottershaw; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Duty Manager for their Premier Inn in Ottershaw, England. In this role, you will lead a high-performing team and manage all aspects of hotel operations, ensuring an exceptional guest experience. Ideal candidates will have a background in retail or hospitality, with proven leadership skills and a commitment to inclusivity and diversity. The company offers comprehensive training, support, and attractive discounts to employees.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension scheme

Discounts on various services

Qualifications

• Experience leading teams in retail or hospitality sectors.
• Proven ability to deliver outstanding customer experiences.
• Skills in managing health and safety standards.

Responsibilities

• Manage a reliable, high-performing hotel team.
• Ensure smooth running of operations and guest services.
• Train and support new team members and promote inclusivity.

Skills

Leadership experience

Excellent communication

Organisational skills

Job description

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Join our team at Premier Inn Addlestone as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.