Duty Manager

Golf Fang Newcastle; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A vibrant entertainment venue in Newcastle upon Tyne is seeking a Duty Manager to support the General Manager. This role involves ensuring compliance with licensing, hygiene, and health and safety standards, while maintaining high-quality service. The ideal candidate will have at least 6 months of managerial experience, experience in staff training and development, and innovative ideas for cocktail menu development. Benefits include free golf, 50% off drinks, and private medical insurance after probation.

Benefits

Free golf and 50% off drinks

Stakeholder pension scheme

Private Medical and Life Insurance

Additional holiday days

Access to mental health first aiders

Qualifications

• At least 6 months of managerial experience at a similar level.
• Experience in staff training and development.
• Innovative ideas for cocktail menu development.

Responsibilities

• Support the General Manager with recruitment, training, and compliance.
• Maintain high standards of quality and cleanliness in the venue.
• Oversee venue management and cash handling.

Skills

Managerial experience

Staff training and development

Creative cocktail menu development

Education

Food safety and hygiene qualifications

Personal License

Job description

SICKER THAN YO’ AVERAGE

About us

Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We’re a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades – making every visit unforgettable. That’s just the beginning! Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what’s possible. If you’re ready to create jaw-dropping experiences and be part of something extraordinary, apply now!

About the role

As Duty Manager, it is your role to be an efficient and effective member of the management team, supporting the General Manager with recruitment training and development, ensuring compliance with licencing, hygiene and health and safety. You will need to be the bearer of standards, creativity, and quality. Also responsible for the continuous developments of the standards in the venue using such involving people management, reviewing of products and ensuring the general upkeep of maintenance and cleanliness. You must be fully versed as a Duty Manager and confident in venue management and cash handling.

Essential

• At least 6 months managers experience at a similar level.
• Experience in staff training and development.
• Innovative and creative ideas for cocktail menu development.

Desired

• Experience in a multi-site unit, managing multiple locations within a complex.
• Food safety and hygiene qualifications.
• Personal License.

Full training on brand values, products and service standards will be provided to any individual successful in this process.

Our Sicker Than Yo Average Offer

• Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
• Stakeholder pension scheme.
• Private Medical and Life Insurance following successful probation.
• Additional Holiday days for each complete year with us
• Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.