Duty Manager

Premier Inn; Inverness; On-site; GBP 16,531 - 19,286; Full time

Job summary

Premier Inn in Inverness is seeking a Duty Manager at Inverness Centre (Millburn Road). You will lead a team to ensure a welcoming, safe, and excellent guest experience, drawing on leadership experience from retail or similar environments.

The role is a permanent contract with 37.5 hours per week and an immediate start, offering the opportunity to develop within a well-known hotel brand with strong guest-service standards.

Qualifications

• Must have demonstrated leadership in team environments.
• Strong customer service orientation and communication skills.
• Experience in retail or similar supervisory roles preferred.

Responsibilities

• Manage a reliable, high-performing team to ensure smooth hotel operations.
• Lead on health & safety standards and guest experience.
• Inspire and develop staff to deliver outstanding service.

Skills

Leadership

Customer service

Communication

Job description

Duty Manager - Inverness Centre (Millburn Road) Premier Inn

Come and be a Duty Manager at Premier Inn in Inverness.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.86 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 37.5 hours a week

LOCATION: Inverness Centre (Millburn Road) Premier Inn, Inverness, IV2 3QX

Why you'll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Inverness Centre (Millburn Road) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.