Duty Manager

Mitchells & Butlers PLC; Hemel Hempstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent hospitality company in Hemel Hempstead is seeking a Duty Manager to assist in daily operations. The ideal candidate will have management experience and a passion for customer service. Responsibilities include leading the team and ensuring guest satisfaction. Join a vibrant team and enjoy various employee benefits like discounted dining and holiday packages.

Benefits

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Gym membership discounts

Team socials

25 days paid holiday

High-street shopping discounts

Free shares

Free employee helpline

Qualifications

• Proven management experience in a hospitality setting.
• Ability to inspire and lead a team effectively.
• Strong customer service skills.

Responsibilities

• Assist the General Manager in daily operations.
• Train and inspire the team to deliver quality service.
• Ensure guest care and satisfaction.
• Achieve business targets.

Skills

Management experience

Team training and development

Customer service

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at the Crabtree, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline – to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.