Duty Manager

Prezzo Trading LTD; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known Italian restaurant chain in Greater London is seeking a Duty Manager to lead shifts and support the team in delivering exceptional guest experiences. The ideal candidate will have experience in hospitality, strong communication skills, and a passion for food. This role offers competitive pay and numerous perks, along with opportunities for career advancement.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Experience in a role such as server, bartender, or supervisor.
• Ability to lead during busy service.
• Flexible and reliable with leadership aspirations.

Responsibilities

• Act as keyholder for the restaurant's opening and closing.
• Lead service during shifts in the absence of management.
• Maintain communication during shifts and support team dynamics.

Skills

Experience in a hospitality team role

Strong communication and people skills

Confidence to lead a team

Basic understanding of compliance and health & safety

Job description

Duty Manager – Prezzo Italian

“Put Your Heart into It” £12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!

Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.

This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

What You’ll Do

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Step into a leadership role during busy periods, motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model to newer team members.

What We’re Looking For

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexible, reliable, and eager to grow into leadership.
• Passion for food and hospitality.

Why Join Prezzo Italian?

• Structured training and clear career pathways to Assistant Manager and beyond.
• Competitive pay, tronc/tips, commission and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team-first business where teamwork makes the magic.

Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.