Duty Manager

Castle; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known pub group is seeking a Duty Manager in Greater London to assist the General Manager and lead the team in providing exceptional guest experiences. The ideal candidate will have management experience and a passion for customer service. This role offers flexible shifts, discounts across brands, and numerous employee perks.

Benefits

Flexible shifts

33% discount across all brands

Discount on gym memberships

25 days paid holiday

Employee helpline

Free shares

Qualifications

• Experience in management is essential.
• Proven ability to train and inspire teams.
• Strong customer service skills required.

Responsibilities

• Assist the General Manager in running the business.
• Train and inspire your team.
• Ensure memorable guest experiences.

Skills

Management experience

Team training and inspiration

Customer service

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at the Crown & Greyhound, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achievebusiness targets.