Duty Manager

David Lloyd Clubs; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading health and wellness group in Greater London seeks an Operations Manager to lead a successful club and deliver excellent member experiences. This role includes acting as Duty Manager, ensuring safety compliance, and managing operations effectively. Join us in creating an inclusive culture where teams thrive. Perks include free membership, discounts, and career advancement opportunities.

Benefits

Free Club Membership

50% Discount on food and drinks

Career Advancement opportunities

Wagestream App: Get paid on demand

Qualifications

• Experience managing a large operational service delivery facility.
• Leading various functions with different challenges.
• Experience in financial planning and management.

Responsibilities

• Act as Duty Manager regularly.
• Ensure health & safety and compliance regulations.
• Maximize member experience at the club.

Skills

Customer service

Operational management

Financial planning

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Operations Manager to join our team!

Operations Managers are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.

You will regularly act as Duty Manager, and alongside your team, ensure health & safety and compliance regulations are adhered to, maximising member experience.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable departments.
• Experience of financial planning and management.
• Passionate about customer service.

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!