Duty Manager

Premier Inn; Cumbernauld; On-site; GBP 60,000 - 80,000; Part time

Job summary

A well-known hotel chain in Cumbernauld, Scotland, is seeking a Duty Manager to lead their team. The role requires proven leadership skills, a focus on outstanding customer experience, and the ability to manage hotel operations effectively. This position offers a competitive pay rate and a supportive working environment with clear career progression.

Benefits

Career development opportunities

Whitbread Benefits Card for discounts

Company pension and saving schemes

Discounts on various services and products

Qualifications

• Successful experience in leading teams, preferably in a retail or hospitality environment.
• Ability to inspire and motivate team members to deliver outstanding customer service.
• Understanding of health and safety standards in the hospitality sector.

Responsibilities

• Manage a high-performing team to ensure the smooth operation of the hotel.
• Oversee the health and safety standards in accordance with company policies.
• Deliver exceptional guest experiences through leadership and support.

Skills

Leadership experience

Excellent communication

Organisational skills

Customer service orientation

Job description

Duty Manager - Premier Inn Hotel

Come and be a Duty Manager at Premier Inn in Glasgow (Cumbernauld).

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Fixed term contract – we don’t do zero hours contracts!

HOURS: 30 hours a week

LOCATION: 4 S Muirhead Rd, Glasgow G67 1AX

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save‑as‑you‑earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Glasgow (Cumbernauld) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.