Duty Manager

Mitchells & Butlers PLC; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company in Edinburgh is seeking a Duty Manager at Toby Carvery to assist the General Manager in daily operations and ensure exceptional guest experiences. The successful candidate will lead, train, and inspire the team while striving to meet business targets. This is a fantastic opportunity for those with management experience who are passionate about delivering quality service. The role offers flexible shifts, generous discounts, and various employee benefits.

Benefits

Flexible shifts

33% discount across all brands

Wagestream financial toolkit

Discounts on gym memberships

25 days paid holiday

Free employee helpline

Qualifications

• Experience in management roles, ideally in hospitality.
• Ability to lead a team effectively.
• Strong commitment to customer service.

Responsibilities

• Assist the General Manager in daily operations.
• Train and motivate team members.
• Ensure high-quality food and service.

Skills

Management experience

Team training and inspiration

Customer service orientation

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at Toby Carvery - Liberton, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family makes every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts – to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether it’s date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all our brands for up to 5 friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high‑street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day‑to‑day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.