Duty Manager

Asda Stores Ltd; Armadale; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Colleague discount

Bonus scheme

Electric car scheme

Eye test

Pension

Wellbeing support

Inclusion networks

Parental leave

Recognition programme

Discounts on services

Job summary

Asda Stores Ltd in Armadale is seeking a Duty Manager to lead day-to-day store operations and drive performance on the shop floor. The role focuses on delivering great availability, coaching the leadership team, and ensuring excellent customer service.

You will manage 45 hours per week, work days, and contribute to trading activity with a strong emphasis on teamwork, resilience, and a customer-first mindset.

Qualifications

• Experience leading teams in grocery retail.
• Strong understanding of store operations and KPIs.
• Proven ability to improve customer service and availability.
• Flexibility to work varying shifts, including evenings and weekends.

Responsibilities

• Drive trading activity and delivery of all metrics on the shopfloor.
• Lead with impact: coach leadership team and ensure high standards and waste control.
• Ensure store promotions are landed on time and to brief.
• Support development of the team and foster a customer-focused culture.

Skills

People Leadership

Store Operations

Customer Service

Job description

Job Title: Duty Manager

Location: Armadale

Employment Type: Full time

Contract Type: Permanent

Shift Pattern: Work Shift: Days

Hours per Week: 45

Salary: Competitive salary plus benefits

Category: Store Management

Closing Date: 29 October 2026

What qualities you’ll need:

• Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.


• Lead with impact: Engaging and coaching food hall leadership team in waste and mark down compliance as well as the rest of the team to deliver excellent shopfloor standards whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket.


• Results-focused: Lead team with energy and pace to ensure shopfloor and promotional activity is landed to brief and on time to drive the store selling agenda whilst focus on opportunities and business priorities.


• Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.

What you’ll bring:

• Experience as Team Leader, Supervisor or Manager in a grocery retail environment.


• Operational knowledge across food and non-food departments.


• Knowledge of improving availability, reducing waste, and managing shrink.


• Experience developing teams and managing change through leadership and building resilience.


• Good understanding HR policies and processes, and exposure to complex ER cases.


• Strong organisational skills and great customer service.


• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user


• Discretionary company bonus scheme


• Access to an enhanced electric car scheme


• Free eye test for you and your nominated user


• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover


• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more


• Company pension


• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support


• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated


• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.


• Colleague recognition programme


• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas