Dutch speaking Customer Service Representative

French Selection UK; Stockport; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading healthcare supplier in Stockport is seeking a Dutch speaking Customer Service Representative. This role involves delivering exceptional service, responding to customer queries, and managing customer accounts. The ideal candidate should be multilingual with fluency in Dutch, have a hands-on attitude, and possess excellent communication skills. Additional fluency in French or German is advantageous. This opportunity offers a salary of up to £35,000 per annum.

Qualifications

• Multilingual with fluency in Dutch.
• Previous experience in customer service.
• Additional fluency in French or German would be a benefit.

Responsibilities

• Deliver exceptional service to ensure every customer interaction is positive.
• Support internal and external stakeholders across Europe.
• Respond to customer queries via email and phone.

Skills

Fluency in Dutch

Communication skills

IT literacy

Job description

Company Profile

A successful and well-established healthcare supplier.

Responsibilities

Dutch speaking Customer Service Representative

Location: Stockport

Office located close to the railway station – easy access from all areas from Greater Manchester and Cheshire

Salary: up to £35,000 per annum

Ref: 5497M

Main duties:

• You’ll focus on delivering exceptional service and ensuring every customer interaction is a positive one
• Support both internal and external stakeholders across Europe
• Respond to customer queries via email and phone in a professional and timely manner
• Provide clear, supportive assistance to customers across various channels
• Manage administrative tasks related to customer accounts and orders

Candidate's Profile

• Multilingual with fluency in Dutch
• Additional fluency in French or German would be a benefit
• Previous experience in customer service
• IT literate
• Hands-on attitude and great communication skills