Dutch Speaking Customer Service Advisor

Brook Street; Newport; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable recruitment agency is seeking a Dutch Speaking Customer Service Advisor for a full-time, office-based role in Newport. The ideal candidate will handle inquiries from native Dutch speakers, advise on products and services, and maintain accurate records. Benefits include free parking, pension, hybrid working, and opportunities for training and development.

Benefits

Free on-site parking

Pension

Hybrid working

Regular salary reviews

Training and development - Progression opportunities

Qualifications

• Fluent in Dutch.
• Proficiency in IT.
• Strong communication skills.

Responsibilities

• Answer incoming enquiries from native Dutch speakers.
• Advise customers on products and services.
• Enter data into online database and keep information updated.
• Comply with all necessary compliance and regulations.

Skills

Native/Fluent Dutch Speaker

Excellent verbal and written communication skills

IT Skills

Job description

Brook Street is working with a growing client that is seeking a Dutch Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5.

Main duties:

• To answer incoming enquiries from native Dutch speakers.
• To advise customers over the telephone on products & services.
• To enter data into online database and keep information updated.
• To comply with all necessary compliance & regulations.

Knowledge, skills, abilities and experience:

• Native/Fluent Dutch Speaker
• IT Skills
• Excellent verbal and written communication skills

Company Benefits:

• Free on site parking
• Pension
• Hybrid working
• Regular salary reviews
• Training and development - Progression opportunities

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.