Dutch Inbound Sales & Customer Service Agent - Hybrid

Team Jobs - Commercial; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A fast-paced contact center in London is seeking a Dutch-speaking Inbound Sales & Customer Service Agent. The role involves handling inbound calls, understanding customer needs, and converting enquiries into sales. Candidates must be fluent in Dutch and possess strong customer service skills. This position offers full-time hours and excellent progression opportunities into various roles. Benefits include training, life insurance, and various employee incentives.

Benefits

Life insurance

Perkbox

Discounts

Casual dress

Progression pathways

Qualifications

• Fluent in Dutch and strong command of English.
• Confident communicator with excellent customer service capabilities.
• Previous experience in customer service or sales is essential.

Responsibilities

• Handle incoming sales and service calls.
• Manage enquiries, amendments, cancellations, and booking confirmations.
• Understand customer needs and generate sales opportunities.
• Upsell additional products, services, and extended stays.

Skills

Fluent Dutch

Strong English

Excellent customer service skills

Target-driven

Ability to influence sales

Job description

A fast-paced contact center in London is seeking a Dutch-speaking Inbound Sales & Customer Service Agent. The role involves handling inbound calls, understanding customer needs, and converting enquiries into sales. Candidates must be fluent in Dutch and possess strong customer service skills. This position offers full-time hours and excellent progression opportunities into various roles. Benefits include training, life insurance, and various employee incentives.