Dutch Client Service Associate

Fisher Asset Management; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading investment firm in Greater London seeks a Dutch Client Service Associate to manage daily client interactions and administrative tasks. The candidate will collaborate with various teams, ensure high-quality service, and aid in relationship management. Opportunities for growth and development are available, supported by a comprehensive benefits package. This is an in-office role with potential for hybrid work. Join us to enhance your career and contribute to our clients' success.

Benefits

100% paid premiums for top-tier health plans

28 days annual leave

Enhanced maternity pay

$10,000 family-forming benefit

Retirement pension plan with company contribution

Gym subsidy up to £50 per month

Employee Assistance Program

Qualifications

• A university degree or equivalent combination of education and experience.
• Native/Fluent Dutch and English skills required.
• Ability to connect with clients through phone and email.

Responsibilities

• Manage daily tasks and improve processes in a dynamic working environment.
• Liaise with Sale Representatives and Investment Counsellors.
• Assist with operational inquiries for existing clients.

Skills

Fluent Dutch

Fluent English

Client service

Team collaboration

Education

University degree in Finance/Economics/Business

Job description

Responsibilities

As a Dutch Client Service Associate, you will be part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm.

The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees).

Day-to-Day

• Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will:
• Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks
• Gain exposure to other European countries' businesses
• Help Investment Counsellors with relationship management by working with existing clients on operational inquiries
• Help produce reports based on the current situation of prospective clients
• Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility
• Report to your client Service Team Leader who will aid in your on-the-job training and professional development

Qualifications

• A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)
• Native/Fluent Dutch and English skills
• You can connect with a wide array of audiences by phone and email with a focus on client service
• Work well in a collaborative, team-oriented setting
• Commitment to maintain quality of work while sticking to a timeline

Why Fisher Investments Europe

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.

It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

Benefits

• 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
• 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
• Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees
• $10,000* fertility, hormonal health and family-forming benefit
• A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
• Gym subsidy of up to £50 per month
• Employee Assistance Program and other emotional wellbeing services
• A collaborative working environment that practises ongoing training, educational support and employee appreciation events
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER