Dual Support Worker

Horton Housing Association; Exley Head; On-site; GBP 27,000; Full time

Job summary

A community support organization in Exley Head is seeking a Dual Support Worker to assist individuals in their daily living skills. The role involves delivering training for tenancy readiness and providing support for welfare benefits. Ideal candidates will have experience with vulnerable individuals and possess excellent communication skills. The position offers a salary of £26,084 per annum and the chance to positively impact the community.

Benefits

6 weeks paid annual leave

Employee Assistance Programme

Qualifications

• Experience working with individuals facing mental health challenges.
• Knowledge of health and safety tasks in property maintenance.
• Experience in planning and organizing work efficiently.

Responsibilities

• Assist individuals in day-to-day life skills.
• Deliver tenancy ready training and support.
• Ensure immediate needs like welfare benefits are met.

Skills

Experience working with people with multiple needs

Excellent communication skills

Report writing skills

ICT skills

Ability to work under pressure

Job description

Job Description

Salary: £26,084 to £26,084 per annum

Salary Description: £26,084 per annum

Posted: 19/11/2025

Recruiter: Horton Housing Association

Job Ref: hortonhousingcareers/TP/2169/129

Are you a passionate people person looking to make a long lasting positive impact within your community? Horton Housing are recruiting for permanent full time Dual Support Workers in the Keighley area. Pay is £26,084 per annum and you will be entitled to 6 weeks paid annual leave (plus bank holidays) and have access to the Employee Assistance Programme.

The successful candidates will be responsible for assisting people in their day to day life skills set, which will include supporting people to maintain their tenancy agreements, achieving successful outcomes. You will be responsible for delivering tenancy ready training and support to enable people to move into permanent housing. You will also assist people in the practical and emotional aspects of maintaining their accommodation, liaising with other support services. You will ensure immediate needs are met, such as access to welfare benefits, food, clothing and health care. You will provide appropriate support based on the person's needs, using assessment and support plans.

Essential experience required for the role:

• Experience working with people with multiple needs such as mental health challenges, offending behaviour, drug and/or alcohol problems.
• Knowledge of health and safety tasks, including in the maintenance of properties (i.e. fire alarm tests, property checks, reporting repairs etc.).
• Experience of planning, organising and prioritising work to maintain accurate and timely reports.
• Have excellent communication, report writing and ICT skills.
• You are approachable, adaptable and have the ability to remain calm and work effectively under pressure.
• A full UK driving licence and access to a vehicle that can be insured for business use.

For the full role profile please see job description attached. Horton Housing is committed to safe and fair recruitment, safeguarding and protecting the people that we support. The majority of positions here at Horton will require a fully completed application form and an enhanced DBS check to identify and reject applicants who are unsuitable to work with children or young people. This role requires a full UK driving licence and access to a vehicle that can be insured for business use. Please be aware that Horton Housing Association is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Contact Details:

Horton Housing Association
Tel: [phone]
Contact: Janine Clark
Email: #s1-Gen