Dual-Site Care Home Relations Manager | Hertfordshire

Hertfordshire; England; On-site; GBP 36,000; Full time

Job summary

A family-owned care provider in Hertfordshire seeks a Dual Site Customer Relations Manager to support families navigating care choices. This role demands excellent communication, local knowledge, and the ability to manage tasks across two care homes effectively. With a competitive salary of £36,000 and performance bonus potential, you will play an essential role in delivering high-quality care and fostering community connections. Full training and ongoing support will empower you to make a meaningful impact in this vital area.

Benefits

Competitive salary

Full training and ongoing support

Performance-related bonus

Qualifications

• Experience in sales, customer service, or family liaison roles, preferably in the care sector.
• Excellent communication skills with a warm and professional manner.
• Comfortable managing a dual-site schedule.

Responsibilities

• Be the first point of contact for families, providing expert guidance.
• Build strong local knowledge to connect families to the care they need.
• Conduct engaging, personalized tours of each home.

Skills

Excellent communication

Strong local knowledge of Hertfordshire

Sales and customer service experience

Highly organized

IT literate

Self-motivated

Tools

CRM systems

Job description

A family-owned care provider in Hertfordshire seeks a Dual Site Customer Relations Manager to support families navigating care choices. This role demands excellent communication, local knowledge, and the ability to manage tasks across two care homes effectively. With a competitive salary of £36,000 and performance bonus potential, you will play an essential role in delivering high-quality care and fostering community connections. Full training and ongoing support will empower you to make a meaningful impact in this vital area.