Dual Fuel Smart Meter Engineer

Morrison Energy Services; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate engineers to join their team in the gas and electric metering market. This role offers a fantastic opportunity to contribute to the growth of a leading provider while ensuring customer satisfaction through high-quality service. As a key member of the team, you will be responsible for emergency responses and the installation of smart meters in domestic properties. With a competitive salary and numerous perks, including bonuses and career progression opportunities, this position is perfect for those looking to make a real impact in a thriving business environment.

Benefits

£1000 Safety Bonus

£1000 Attendance Bonus

Uncapped additional productivity bonus

Shift allowance payments

22 days annual leave + 8 bank holidays

Pension Scheme

Sick Pay

Company van and fuel card

Career progression opportunities

My Rewards discounts

Qualifications

• Qualified to install gas and electric smart meters with CCN1 and MET1.
• Experience in customer service and effective communication.

Responsibilities

• Respond to emergency and maintenance jobs for smart meter installations.
• Provide excellent customer service and inform customers about smart meters.

Skills

CCN1

CMA1

CMA3

MET1

NVQ Level 2 Smart Metering Dual Fuel

Customer Service Skills

MOCOPA Experience

3 Phase Experience

Full Manual Driving Licence

Education

CCN1 / CMA1 / CMA3 with MET1

NVQ Level 2 Smart Metering Dual Fuel

Job description

About The Role
We are proud to be recruiting on behalf of E.ON and we have the perfect opportunity for individuals who are seeking to build a career with a leading provider in the gas and electric metering market.
MGroup have a long-term strategy to deliver extended services for a number of large energy suppliers. This is an exciting time to join our business and be a part of our continued growth.
We currently have roles available in Plymouth & Truro.
As one of our engineers you will be primarily responsible for responding to emergency and maintenance jobs. It is also expected that you may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe usage of their smart meter.
What’s in it for you…

• £37,823 basic salary, realistic OTE £48k per annum (£40,974 basic salary if you live in London inside the M25)
• £1000 Safety Bonus per year, paid at 6-month intervals
• £1000 Attendance Bonus per year, paid at 6-month intervals
• Uncapped additional productivity related bonus
• Additional Skill set bonus - £1000 added to salary for 3phase and/or Medium Pressure
• Regular overtime paid at time and a half and double time on Sundays
• Shift allowance payments
• More detail about the shifts and bonus scheme will be discussed at interview.
• 22 days annual leave + 8 bank holidays
• Additional year annual leave entitlement for 3rd/4th & 5th year, capped at 25 days
• Pension Scheme
• Sick Pay
• Company van and fuel card
• Opportunity to progress your career in a thriving business

You will also get access to My Rewards which provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts such as:

• Up to 7% discounts on major supermarkets
• Up to 52% on Cinema tickets
• Up to 33% on holidays and travel
• Up to 10% on restaurants and takeaways
• Up to 25% off gym membership

What you’ll need to be successful… We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in what they do. You will also:

• CCN1 / CMA1 / CMA3 all with MET1, or NVQ Level 2 Smart Metering Dual Fuel
• Experience installing gas and electric smart meters
• Have previous MOCOPA experience to multi rate level (3 phase is beneficial)
• Ideally have been registered on the EUSR portal (not essential)
• Effective customer service skills
• Full, current manual driving licence (maximum 6 points)
• Additional qualifications such as REGT1, 3 phase etc. are desirable but not essential

Please note, we take customer and colleague safety very seriously, all candidates will be subject to a mandatory drug and alcohol screening as part of the assessment process. All offers of employment will also be subject to a DBS and relevant vetting checks alongside a colour vision test.

About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.