DTC Digital Programme Associate

Ralph Lauren Corporation; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global leader in premium lifestyle products is seeking a Programme Associate for a 12-month Fixed Term Contract. This role involves supporting the DTC Programme Management team in coordinating and administrating regional DTC initiatives, maintaining key programme documents, and facilitating stakeholder communication. The ideal candidate should have 2–3 years of relevant experience and strong organisational skills. Competitive compensation offered.

Qualifications

• 2–3 years of experience in project coordination, project support, or a similar role within eCommerce, retail, or DTC environments.
• Strong organisational and time management skills, with the ability to manage multiple priorities.

Responsibilities

• Support the DTC Senior Programme Manager in the coordination of the regional DTC Portfolio.
• Maintain and update key programme documents, dashboards, and trackers.
• Assist with tracking dependencies, milestones, and risks across the portfolio.
• Support the preparation of programme reports, summaries, and presentations for governance meetings.
• Help coordinate programme‑level meetings and forums.

Skills

Organisational skills

Time management

Detail-oriented

Proactive

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

The Programme Associate is a 12mth Fixed Term Contract which plays an essential supporting role within Ralph Lauren’s EMEA DTC Programme Management team, assisting the DTC Senior Programme Manager and wider team in the coordination and administration of the regional DTC programme portfolio.

This role supports the smooth operation of programme activities, including intake tracking, governance reporting, roadmap maintenance, and cross‑functional communication. The Programme Associate ensures information flows effectively between business stakeholders, the DTC Project Management team, and Global Product and Platform partners.

The ideal candidate will be highly organised, detail‑oriented, and proactive, with a strong interest in DTC programme management and digital commerce operations.

Support the DTC Senior Programme Manager in the coordination of the regional DTC Portfolio.

Maintain and update key programme documents, dashboards, and trackers to ensure visibility of all ongoing DTC initiatives at the programme level.

Assist with tracking dependencies, milestones, and risks across the portfolio.

Support the preparation of programme reports, summaries, and presentations for governance and stakeholder meetings.

Help coordinate programme‑level meetings and forums, including scheduling, agenda preparation, note‑taking, and action follow‑up.

Supports the intake and documentation process for roadmap items, projects, and new initiatives across EMEA, ensuring all submissions are captured, reviewed, and aligned to strategic priorities.

Ensure submissions are logged, documented, and routed to the appropriate teams for review.

Track status and updates through to prioritisation and inclusion on the DTC roadmap.

Maintain records of intake decisions and ensure relevant documentation is up to date.

Stakeholder Communication

Act as a central point of contact for general programme‑related queries and documentation requests.

Support communication between business teams, DTC Project Managers, and the Global Product and Platform organisation.

Help prepare clear, concise updates for internal stakeholders to support transparency across the DTC Programme.

Process & Delivery Support

Contribute to the continuous improvement of programme management tools, templates, and reporting processes.

Assist in collating data and metrics to measure programme performance and delivery outcomes.

Experience, Skills & Knowledge

2–3 years of experience in project coordination, project support, or a similar role within eCommerce, retail, or DTC environments.

Strong organisational and time management skills, with the ability to manage multiple priorities.