DTC Associate Project Manager

Ralph Lauren Corporation; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global leader in premium lifestyle products is seeking an Associate Project Manager to support the coordination and delivery of small-scale digital initiatives. The role requires strong organizational skills, effective communication, and a proactive attitude. Ideal candidates will have experience in project coordination within eCommerce or digital environments, and a passion for digital excellence. This position is based in London and offers opportunities for growth in a dynamic setting.

Qualifications

• Experience in project coordination or support, preferably in eCommerce or digital environments.
• Foundational understanding of project management principles.
• Ability to build strong relationships across teams.

Responsibilities

• Support planning and coordination of multiple projects.
• Liaison between business stakeholders and technical teams.
• Maintain project documentation and timelines.

Skills

Project coordination

Excellent communication

Stakeholder management

Adaptability

Tools

Project management tools

eCommerce platforms

Job description

Overview

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

The Associate Project Manager plays a key supporting role within Ralph Lauren's EMEA DTC Programme Team, supporting the coordination and delivery of small-scale digital and business initiatives across the region. Working closely with cross-functional partners, this role helps ensure projects are delivered on time, on scope, and in alignment with business priorities. The successful candidate will be highly organised, detail-orientated, and proactive, with a strong sense of ownership and accountability. They will possess excellent communication and stakeholder management skills, enabling effective collaboration across functions, levels, and geographies. The ideal candidate brings a positive attitude, and a genuine passion for digital excellence along with the desire to grow their project management expertise in a global setting.

Responsibilities

• Support the planning, coordination, and execution of multiple concurrent small-scale projects or defined workstreams within larger initiatives.
• Act as a liaison between business stakeholders, 3rd Parties and technical teams, ensuring business priorities are understood and considered throughout project delivery.
• Facilitate meetings, including touchpoints and retrospectives; take notes and track actions.
• Maintain project documentation, including timelines, dependencies, risk and issue logs, status reports, and UAT plans.
• Monitor project risks and issues, ensuring mitigation strategies are in place and acted upon, and escalate significant risks or issues to the Senior Programme Manager as needed.
• Support user acceptance testing (UAT) to confirm business requirements are met and issues are logged and resolved before go-live.
• Ensure post-go-live reviews capture lessons learned and measure project outcomes against defined success metrics.

Experience, Skills & Knowledge

• Experience in project co-ordination or project support, ideally within eCommerce, retail, or digital environments.
• Foundational understanding of project management principles and tools.
• Excellent written and verbal communication, with the ability to build strong relationships and collaborate effectively across teams.
• Proactive, adaptable, and eager to learn in a fast-paced environment.
• Familiarity with eCommerce platforms or digital processes is an advantage.