DSS Warehouse Manager

Menzies Distribution Solutions; Wakefield; On-site; GBP 40,000 - 48,000; Full time

Job summary

A logistics company in Wakefield is looking for an experienced DSS Warehouse Manager. The role involves managing warehouse operations, ensuring customer satisfaction, and leading a team to meet performance targets. Candidates should have a strong background in logistics, demonstrate good financial acumen, and possess leadership skills. The company offers a competitive salary and benefits including generous holiday allowance, training programs, and a contributory pension scheme.

Benefits

28 days holiday including bank holidays

Paid day to volunteer for charity

Value Awards and recognition programs

Healthcare Cash Plan

Training and development opportunities

Qualifications

• Experienced logistics professional or graduate with a strong understanding of warehouse operations.
• Demonstrable experience in customer relationship management.
• Experience in fast-paced warehouse operations.

Responsibilities

• Manage warehouse operations to meet performance standards and contractual obligations.
• Build and maintain excellent customer relationships to drive business growth.
• Lead site team and manage planning for efficient warehouse operations.

Skills

Logistics management

Customer relationship management

Problem solving

Continuous Improvement techniques

Team leadership

Education

Degree or relevant qualifications

Job description

DSS Warehouse Manager

Menzies Distribution Solutions are currently recruiting for an experienced Warehouse Manager to join our team in Wakefield. This role will closely support a single customer account based on a Menzies site. Key to this role is the management and maintenance of the customer warehouse contract, focusing on profitable business growth through customer intimacy. The role will have responsibility for staff based on the site and will need to manage warehouse operations through several direct reports, providing clear leadership and direction.

The Contract Manager should seek to exceed profit targets by enabling good profit reporting and control through the establishing of operational KPI’s and Continuous Improvement. The role should maximize the weekly, monthly and annual performance of the site by providing leadership, effective operational performance, a motivated workforce, succession planning and "making Menzies a great place to work". They should also aim to optimise driver and vehicle efficiency through careful planning of their delivery network. This role will ensure that all legislative and regulatory requirements are upheld and the highest standards of health and safety are maintained at all times.

The Details:

• Salary:£47,500.00 Per Annum / £19.19 Per Hour
• Shift Pattern: Days
• Hours: 07:00-17:00
• Holiday Allowance: 28 Days inlcusive of 8 Bank Holidays
• Monthly Pay
• Parking Onsite

Key Duties and Accountabilities (will include but not be limited to):

• Provide a safe working environment, seeking opportunities to raise the profile of Health and Safety across the site
• Build and maintain excellent customer relationships with the client in order to develop a constantly improving service and achieve profitable business growth
• Hold regular customer reviews and provide them with clear business and operational reports with supporting analysis.
• Ensure all operational performance standards are met, monitored and maintained in accordance with contractual service level agreements.
• Take an active role in the Contracts growth strategy, through responsibility for key account development initiatives and identifying potential new customers
• Work within annual operating budget and enable good profit reporting through establishing and monitoring KPI’s
• Where appropriate, manage site team by providing leadership and demonstrating Menzies values
• Manage the planning of the sites resource to ensure the Warehouse runs effectively and efficiently.
• Where directs report to this role, set clear goals and targets through the PDR process, recognise good performance and professionally manage poor performance
• Seek opportunities to develop self and others

Key Experience and Qualifications

• Experienced Logistics professional, graduate or with relevant qualifications who has thorough understanding of Warehouse & Transport Operations
• Demonstrable experience of customer relationship management
• Has experience of Fast Moving Warehouse Operations
• Proven capability of leading a function
• Experience of efficiency savings and business growth
• Good financial and business acumen with experience of managing budgets
• Has good Project Management skills
• Can demonstrate Continuous Improvement techniques in Warehouse Operations

Technical Skills and Behavioural Competencies:

• Engaging with customers
• Planning, organised and flexible
• Problem solving and decision making
• Continually improving
• Leading and engaging people
• Change Management
• Developing self and others
• Managing people and performance
• Debt Management.

Benefits

• Time For You:Relax with 20 days of holiday.
• Give Back:Receive a paid day to volunteer for a charity of your choice.
• Appreciating You & Others:Celebrate special moments with Value Awards! Driver of the Year Awards, with 3 days paid leave for our finalists, including a fun filled day out for you and your partner and attendance to the awards ceremony with guest speakers.
• Your Future:Join our contributory workplace pension scheme for financial security.
• Exclusive Discounts:Through your Healthcare Cash Plan you will have access to a discount portal, where you can make savings on travel and hotels, cinema tickets, days out and much more. We also offer 20% off your mobile line rental at EE!
• Progression & Training:Unique Industry Training such as: LST, Moffett, Manual Handling, Double Decker & Load Security. A paid day leave per year for your periodic CPC Training provided by us.
• Health & Wellness:Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans. In addition to this there is Virtual GP access, On-Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling.

INCLUSION

Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.