Drivers Mate

The Best Connection; Newton Aycliffe; On-site; GBP 16,531 - 17,908; Full time

Job summary

The Best Connection is recruiting Driver Mates for Arrow XL in Newton Aycliffe to assist drivers delivering large household items. You will lift, carry and sometimes install items, with full training provided and strict health and safety guidelines observed.

45 hours per week on a rotating shift, £12.71 per hour, with overtime paid at time and a half. DBS check required; temporary to permanent opportunity.

Qualifications

• DBS (Criminal Record) check required.
• No formal qualifications required.
• Full training provided.

Responsibilities

• Assist the Driver with deliveries into customer's homes.
• Safely carry products into the customer's room of choice.
• Assemble and install products where required (training provided).
• Deliver excellent customer service on every delivery.
• Follow all Health & Safety procedures.
• Represent Arrow XL in a professional manner.
• Agree to rotating shift pattern.

Skills

Communication skills

Customer service

Teamwork

Reliability

Punctuality

Physical fitness

Education

No formal qualifications required

Job description

Drivers Mate

Location: Newton Aycliffe

Pay Rate: £12.71 per hour

Contract: Temporary to Permanent

Hours: 45 hours per week on a rotating 4 Front / 4 Back / 4 Split shift pattern.

Job & Finish: Complete your route early and still get paid until the end of your scheduled shift.

Overtime: Available and paid at time and a half.

Delivery Bonus: Earn an additional 55p per delivery for every delivery completed over 140 deliveries per week.

Role Overview

We are recruiting for Driver Mates to join our client, Arrow XL, based in Newton Aycliffe. Working alongside an experienced Driver, you will deliver large household items such as furniture, televisions and white goods directly into customers' homes.

This is a physically demanding role involving lifting, carrying and, where required, assembling or installing products (full training provided). You'll be expected to deliver excellent customer service while representing Arrow XL professionally on every delivery.

No previous installation experience is required.

Key Skills & Requirements

• Assist the Driver with deliveries into customer's homes.
• Safely carry products into the customer's room of choice.
• Assemble and install products where required (full training provided).
• Handle products carefully to prevent damage.
• Deliver excellent customer service on every delivery.
• Communicate professionally with customers throughout the delivery process.
• Follow all Health & Safety procedures.
• Represent Arrow XL in a professional manner at all times.
• Flexibility to work the rotating shift pattern

The Candidate

• Excellent communication and customer service skills.
• Reliable, punctual and dependable.
• Positive attitude with the ability to work well as part of a team.
• Physically fit, as heavy lifting is involved.
• Strong work ethic and attention to detail.
• Willingness to complete a mandatory DBS (Criminal Record) check.
• No previous installation experience required as full training will be provided

Required Qualifications & Certifications

• Mandatory DBS (Criminal Record) check.
• No formal qualifications required.
• Full training provided.

Working Conditions

• 45-hour working week.
• Rotating 4 Front / 4 Back / 4 Split shift pattern.
• Temporary to Permanent opportunity.
• Bank Holiday working is required as part of the shift rota.
• Successful permanent employees will attend a two-day Arrow XL induction programme.
• Annual leave requests during the temporary period (including Bank Holidays) must be submitted to the agency with a minimum of two week's notice.
• Job & Finish scheme allowing employees to finish early while receiving full scheduled pay.

The Best Connection is acting as an Employment Business in relation to this vacancy.