Driver Trainer

AO RETAIL LIMITED; Watford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

33 days holiday

5% contribution pension scheme

Healthcare Cashback Scheme

Enhanced Maternity, Paternity and Adop

Expression of wish service

Make a difference days (x2 fully paid)

Share-save Scheme

Job summary

AO RETAIL LIMITED is seeking a proactive Driver Trainer to keep our warehouse operations running smoothly and ensure every customer receives their appliance on time.

You will prepare and oversee daily delivery and installation runs, monitor progress, and resolve issues promptly to maintain service standards. You will support our self-loading depot, ensure vehicles are roadworthy and compliant, and provide ongoing assistance to Drivers, Quality and People teams.

Qualifications

• Strong understanding of transport legislation and logistics operations.
• Ability to build positive relationships under pressure and maintain professionalism.
• Confident decision-making when the Depot Manager is unavailable.
• Quick problem-solving ability and adaptability to changing situations.
• Excellent verbal and written communication skills.
• Competent in Microsoft Office, particularly Excel.

Responsibilities

• Prepare and oversee daily delivery and installation runs to ensure timely dispatch.
• Monitor operations throughout the day, resolving issues promptly to maintain service standards.
• Check all vehicles leaving the depot for security, legality, and compliance with transport legislation.
• Complete daily in-house reports for the Depot Manager.
• Support and guide drivers, handling queries professionally and efficiently.
• Conduct alcohol testing when required and ensure compliance with company policies.
• Manage transhipping and reloads to keep operations flowing smoothly.
• Debrief vehicles returning from delivery and installation runs, addressing any issues or damages.
• Take ownership of delivering and installing runs each morning.

Skills

Transport legislation

Logistics operations

Relationship building

Decision making

Problem solving

Communication

Excel

Tools

Excel

Job description

We're looking for a proactive Driver Trainer to keep our warehouse operations running smoothly and ensure every customer receives their appliance on time.

Responsibilities

• You'll take ownership of preparing delivery and installation runs each morning, monitoring progress throughout the day, and resolving any issues quickly and professionally.
• This is a hands-on role where you'll support our self-loading depot, ensure all vehicles are roadworthy and compliant, and provide ongoing assistance to our Drivers, Quality, and People teams.
• Prepare and oversee daily delivery and installation runs to ensure timely dispatch.
• Monitor operations throughout the day, resolving issues promptly to maintain service standards.
• Check all vehicles leaving the depot for security, legality, and compliance with transport legislation.
• Complete daily in-house reports for the Depot Manager.
• Support and guide drivers, handling queries professionally and efficiently.
• Conduct alcohol testing when required and ensure compliance with company policies.
• Manage transhipping and reloads to keep operations flowing smoothly.
• Debrief vehicles returning from delivery and installation runs, addressing any issues or damages.

Qualifications

• Strong understanding of transport legislation and logistics operations.
• Ability to build positive relationships under pressure and maintain professionalism.
• Confident decision-making skills when the Depot Manager is unavailable.
• Quick problem-solving ability and adaptability to changing situations.
• Excellent verbal and written communication skills.
• Competent in Microsoft Office, particularly Excel.

Our Benefits

• 33 days holiday
• 5% contribution pension scheme
• Healthcare Cashback Scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme