Driver Team Manager

AmerisourceBergen; Croydon; On-site; GBP 38,000; Full time

Job summary

A leading healthcare solutions company in Croydon seeks a Driver Team Manager to lead a team of drivers and ensure effective transport operations. The role requires logistics experience and the ability to manage first-line managers. Responsibilities include monitoring performance, ensuring compliance with procedures, and training team members. The position offers a salary of £37,489.92 and operates Monday to Friday with flexible hours.

Qualifications

• Experience of managing first line managers as direct reports.
• Previous experience working in logistics.
• PC literate.
• Full driving licence.

Responsibilities

• Ensure that reported vehicle defects are rectified promptly.
• Monitor and manage drivers’ performance.
• Enforce driver compliance with van condition and maintenance.
• Manage driver training program for skills enhancement.
• Ensure compliance to standard operating procedures.

Skills

Managing first line managers

Logistics experience

PC literate

Full driving licence

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.

We currently have an opportunity for a Driver Team Manager to lead our transport operation team. As a Driver Team Manager you will efficiently manage a team of drivers and ensure that the Transport / Fleet function delivers financial and customer service objectives, ensuring it operates legally and within all Health & Safety obligations to drivers and members of the public.

Location: Croydon CR9 0DB

Days of Work: Monday to Friday with Saturday on a rota

Hours per Week: 39 hours per week – Flexible shift times as per business needs. Predominately starting at 0600

Salary: £37,489.92

Responsibilities

• Ensure that reported vehicle defects are rectified promptly
• Monitor and manage drivers’ performance, ensuring compliance to procedures as detailed in the driver’s duties booklet
• Ensure that vehicle security disciplines are maintained
• Enforce driver compliance with the strict controls around van condition and preventative maintenance
• Ensure vehicle and driver presentation conforms to company requirement to promote the brand
• Monitor that drivers adhere to the route delivery sequences and record actual start and finish times for each route.
• Report vehicle defects and maintenance requirements to ensure road-worthiness and promote driver safety
• Ensure delivery bins and returns are collected from customer premises and promptly returned to the Service Centre according to company guidelines
• Maintain a driver training program to increase drivers’ skills, competencies and route knowledge to achieve maximum flexibility for sickness and holiday cover and promote the brand.
• Management and relevant communication of driver delivery failures to minimise the disruption to customer service.
• Prompt and effective reaction to breakdowns and accidents.
• Compliance to standard operating procedures and contractual requirements through the achievement of specific KPIs
• Ensure all customer deliveries are affected in the prescribed manner
• Investigate customer services issues and provide prompt feedback
• Ensure the department meets all Health & Safety requirements and direct reports are aware of their responsibilities.
• Ensure compliance to Standard operating procedures
• Provide effective leadership and motivation through regular team briefings/debriefings
• Take appropriate steps to maintain Investors in People accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.

About the candidate

You take responsibility for all areas of people management for direct reports including coaching and nurturing talent and motivating the team through effective leadership, providing coaching and guidance to colleagues in areas of responsibility.

You will also work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of continuous improvement.

Knowledge, Skills and Experience Required

• Experience of managing first line managers as direct reports
• Previous experience working in logistics
• PC literate
• Full Driving licence

Level of Decision Making

• Make recommendations for the improvement of processes and procedures
• Implementation of corporate processes and procedures in a consistent manner in line with company requirements
• Make recommendations for improvements in area of responsibility

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned.