Driver Guide - London

Rabbies; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A reputable tour company in the UK is looking for a Driver-Guide to lead small-group mini-coach tours. You'll drive through beautiful landscapes while sharing engaging stories and ensuring passenger comfort. Essential skills include excellent communication, customer service experience, and a valid UK driving license held for at least 2 years. Enjoy benefits like discounted staff tours and hybrid working options.

Benefits

Discounted or free staff tours

Family and friends discounted travel

Flexible/Hybrid working options

Training budget

Paid volunteer days

Qualifications

• Held a UK driving license for a minimum of 2 years.
• Experience providing high standards of customer service.
• Ability to communicate respectfully with a diverse clientele.

Responsibilities

• Drive mini-coaches safely and comfortably for passengers.
• Complete daily vehicle safety checks and legal documentation.
• Collaborate with team members and share insights for tour quality.

Skills

Exceptional communication skills

Problem-solving skills

Customer service experience

Education

UK driving license for a minimum of 2 years

Tools

D1 class driving license

Job description

Application closing date: 4th December

Your role

You know those road trips where you're driving through a spectacular landscape, on the way to somewhere fabulous, and you've just had a thrilling conversation with the person sitting next to you - about life, history, passions. That could be your every day - by becoming a Rabbie's Driver-Guide leading small-groupmini-coach tours throughout the UK. You're not just there to drive in silence - you're there to make their day memorable with that story you love about your favourite historical figure or a quirky local festival. You share the secrets of the places you're visiting and divulge the tricks to make your day easier. You play music they'll come to love and take photos they'll treasure for a lifetime. You're just as much a part of their experience and their holiday, and they are part of your adventures too. You become their guide and storyteller, sharing the pride of the UK’s landscapes, history, and culture. And the best thing is that no day is the same as you keep meeting people from all over the world and you explore the forever-changing landscapes.

Your working schedule

• Full time - 100% (average 5 days per week)
• Part time - 80% (average 4 days per week)
• Part time - 60% (average 3 days per week)

Your responsibilities

• Drive top of the rangemini-coacheswith due care and attention at all times for the comfort and safety of passengers (training provided)
• Demonstrate an appetite and enthusiasm for learningtocontinuallydevelop a wide-ranging cultural,historicaland social knowledge
• Complete daily vehicle safety checks and legal documentation (training provided)
• Embrace our environmental and sustainable tourism practices
• Collaborate effectively with team members by actively communicating issues, sharing insights, exchangingand integratingconstructive feedback to continuously improve the quality of the tours
• Demonstratepride and passioninupholding Rabbie’s cultural values, ensuringthatquality andhighstandards are being metthroughout our tours
• Embrace our environmental and sustainable tourism practices

Your skills, experience & qualifications

Essential

• In order to work as a Driver-Guide you must have held a UK driving licensefor a minimum of 2 years.
• Driving experience(mini-coach driver trainingprovided)
• Experience providinghigh standardsof customer service
• Exceptional communication skills
• Demonstrated ability to use initiative andproblem-solving skills to provide a seamless service
• An ability to communicate/interact respectfully and understandingly with a diverse range of clientele from all over the world

Desirable

• A category D or D1 class driving license, if you do not currently hold a D1 license we may support suitable candidates in gaining this

What we can offer you:

• Discounted or free staff tours (dependent on availability)
• Family and friends discounted travel
• Family friendly policies
• Flexible/Hybrid working options where appropriate
• Bonus scheme
• Training budget
• Cross company working opportunities
• Cycle to work scheme
• Paid volunteer days
• Rabbie's sick pay
• Paid compassionate/bereavement leave
• Staff Social & events
• Discounted garage MOT/repairs (dependent on-site location)
• Long service reward

Driver Guide specific Benefits:

• On-site parking at depot
• Driver CPC top-up/renewal training
• Commissions