Driver

Ocado Logistics; West Drayton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading delivery service provider in West Drayton seeks a Customer Service Team Member to deliver products and enhance customer satisfaction. The role requires a full UK driving license, with a focus on good communication and a positive attitude. Offering a competitive pay structure with premiums for evening and weekend shifts, this is an excellent opportunity for those who enjoy being on the move. Training is provided, making it accessible to candidates without prior experience.

Benefits

Company pension up to 7% matching

Enhanced digital health and wellbeing service

15% off weekly shop

Life insurance from day one

Career progression opportunities

Qualifications

• Full UK or EU driving licence.
• Minimum of 6 months driving experience.
• Maximum of 6 penalty points.
• Must be over 18.

Responsibilities

• Deliver top quality products on time.
• Interact with customers in a friendly manner.
• Handle deliveries that may include alcohol products.

Skills

Good communication skills

Positive attitude

Job description

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

Join Ocado Logistics where there are bags of possibilities.

It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.

You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like!

In return, we use our automated technology to pre plan your route and pre-load your van!

Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays – so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.95 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions!

All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal!

(Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)

We Offer a Shopping List Of Perks That You Can Tailor To Suit Your Lifestyle, Including

• Company pension of up to 7% matched contributions after just 3 months
• An enhanced digital health and wellbeing service, including virtual GP appointments for you and your dependents
• Hundreds of high street shopping, entertainment and restaurant discounts
• Life insurance coverage from day one of employment
• 15% off your weekly shop with Ocado.com
• Loads more voluntary benefits such as dental and travel insurance at a discounted price
• Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!

So what do we need from you?

You don’t need any previous experience to join our good‑natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!

But You Will Need The Following Driving Licence Requirements

• Full UK or EU driving licence.
• Minimum of 6 months driving experience (12 months experience is desirable).
• Maximum of 6 penalty points.
• No driving disqualifications in the past 5 years.

Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential.

How To Apply

• Fill in an online application – there is no CV needed!
• Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks.
• You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question‑and‑answer session
• We will run a Disclosure Barring System check (DBS).
• Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!

Contract Type

Permanent

Contract Hours

40 hours (including paid breaks)

Contracted days

You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre‑boarding.

Shifts

AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance.

Pay Structure

This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying.

Hourly Pay Rates

Monday to Saturday (Basic Rate)

£13.44

Evening Premium (from 6pm)

£1.12

Sunday Day Premium

£1.34

Sunday Evening Premium

£2.58

Overtime rate Monday to Saturday (Day Shift)

£16.80

Overtime rate Monday to Saturday (Evening Shift)

£18.20

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.