Drainage Technician - CCTV & Jetting Expert

Policy Expert Claims; England; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave

Discretionary performance bonus

Life insurance

Enhanced company pension

Employee recognition awards

Job summary

Policy Expert Claims is seeking a Drainage Technician to perform drainage and water main investigations, maintenance and repairs at policyholder properties. You will diagnose faults, clear blockages and carry out CCTV surveys, tracing drainage systems and leaks, with some minor excavation where required, delivering safe, efficient service and maintaining high standards of customer care and safety.

You will work independently, manage your workload, adhere to health & safety guidelines and

Qualifications

• Full UK Driving Licence with no more than 3 points.
• Experience in drain unblocking and drain rodding operations.
• Experience operating high-pressure water jetting equipment.
• Ability to undertake CCTV drainage surveys.
• Good customer service and communication skills.
• Ability to work independently and manage workload.
• Basic IT skills for report completion and mobile applications.
• Willingness to work overtime and participate in out-of-hours call-out arrangements where required.
• Experience working with insurance claims and policyholder properties.

Responsibilities

• Carry out drain unblocking using high-pressure water jetting.
• Use drain rods and specialist equipment to remove blockages safely and effectively.
• Conduct CCTV surveys of underground drainage systems.
• Operate drainage camera systems and survey equipment.
• Undertake drain track and trace activities at policyholder properties.
• Open, inspect and assess external manholes and chambers.
• Carry out minor excavation and reinstatement activities where required.
• Communicate professionally with policyholders, and members of the public.
• Explain findings and recommended actions clearly.
• Maintain a professional appearance and positive attitude.
• Ensure disruption to the policyholder is minimised during works.

Skills

Drainage unblocking

Water jetting

CCTV surveys

Customer service

Independent work

Time management

IT reporting

Tools

Drain rods

Drain cameras

Jetting equipment

Job description

Policy Expert Claims is seeking a Drainage Technician to perform drainage and water main investigations, maintenance and repairs at policyholder properties. You will diagnose faults, clear blockages and carry out CCTV surveys, tracing drainage systems and leaks, with some minor excavation where required, delivering safe, efficient service and maintaining high standards of customer care and safety.

You will work independently, manage your workload, adhere to health & safety guidelines and