Drain Repair Engineer

Auger; Birmingham; On-site; GBP 32,000 - 41,000; Full time

Benefits offered by this job

Health plan

Social events

Training & progression

Employee referrals

Mortgage services

Job summary

Auger is seeking a Drain Repair Engineer to cover Birmingham and surrounding areas. The role includes independently completing drain repairs, talking customers through the works, and coordinating with the Field Operations Team for on-site challenges.

The package ranges from £32,381 to £36,353 starting, up to a total package of £36,412-£40,603 with overtime. 42.5 hours Mon-Fri, with retirement-friendly leave and benefits.

Qualifications

• Excellent customer care and communication are essential.
• Ability to find practical solutions and solve problems on-site.
• Pride in delivering high-quality workmanship at all times.
• Willingness to take ownership and work with minimal supervision.
• A stable, long-term career with Auger in Birmingham area.

Responsibilities

• Independently completing drain repairs to solve our customer's issue.
• Explain works to customers and provide peace of mind.
• Coordinate with Field Operations Team at HQ for on-site needs.
• Collaborate with other engineers to efficiently complete jobs.

Skills

Customer care

Problem solving

Quality workmanship

Ownership

Self-motivated

Tools

CCTV camera

CAT scanner

Patching tools

Job description

We're looking for a Drain Repair Engineer to join the Auger Team, covering Birmingham and the surrounding area. Our total package is worth £36,412 - £40,603 without overtime.

About Auger

We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.

Financials

• Starting Salary - £32,381 - £36,353 dependent on experience
• Annual Bonus - approx £2000 - £2500
• 5.5% Pension Contribution - approx £1781 -£1999

Overtime

• Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £38,280 -£42,700

Working Hours

• 42.5hrs per week, Mon-Fri only &NOon-call work
• We paydoor-to-doorincludingalldriving time
• Go straight to your job from home - you don't have to report to a depot or yard first
• Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter

Leave

• 22 Days Annual Leave + 8 Bank Hol
• AL increases to 25 days within 5 years' service
• Enhanced bereavement, sickness and maternity / paternity leave

Benefits

• Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
• 2 company-wide events per year & regular funded socials in your region
• A focus on training & progression, working with some of the best engineers in the country
• £1000 for successful employee referrals
• Access to discounted Mortgage & Insurance Services

What We Provide

• A choice of our quality uniform range& all PPE
• Your own fully equipped vehicle that isn't shared with others
• Mobile phone
• Fuel and trade cards so you can stock up when you need
• Local storage sites & skips
• A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements

The Role

• Independently completing drain repairs to solve our customer's issue
• Confidently talk our customer through the works, giving them peace of mind
• Communicate proactively with our Field Operations Team at HQ
• Work effectively with other engineers in our team as required

Preferred Experience

• Pipework replacement in excavations up to 2m (including trench shoring ability)
• Re-lining (using air or water) and patch-lining (using a packer)
• Use of CCTV Camera, including recording & labelling
• Use of CAT scanner to identify buried services & trace existing metallic supply
• Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.

You'll be a great fit for Auger if

• You are great at caring for customers
• You are confident in finding solutions and overcoming unforeseen challenges
• You take pride in the high standard of your work
• You are enthusiastic, self-motivated and like to take ownership
• You are looking for a stable place to build a long-term career
• You have a clear DBS & driving licence

Our interview process

• Stage 1 - Short 15 min phone call with our HR team
• Stage 2 - Interview with management via Teams