Doorperson

Belmond; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free meals on duty

Health Cash Plan

Perkbox discounts

Increased annual leave

Employee assistance program

Life assurance

Travel season ticket loan

Sick pay

Charity involvement

Job summary

The Cadogan, a Belmond hotel in London, is seeking a doorperson to join our Front of House team. You will welcome guests, help with luggage, and ensure a secure, seamless entrance to our luxury property.

This role offers the chance to develop guest service skills within a prestigious, historic setting and to be part of a supportive team that values hospitality, attention to detail, and a warm, approachable demeanor.

Qualifications

• Warm, genuine and approachable character.
• Excellent team working skills.
• Great attention to detail.

Responsibilities

• Greet guests warmly upon arrival and departure, creating a positive first and last impression.
• Assist guests with luggage, ensuring safe handling.
• Monitor entrance area for guest safety and belongings.
• Coordinate with the front office, concierge, and luggage porters to ensure seamless service and guest satisfaction.

Skills

Warmth & approachability

Teamwork

Attention to detail

Job description

As a Doorperson at The Cadogan you will join our fantastic Front of House team who look after each other, our amazing property and our guests.

If you are looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include

• Greet guests warmly upon arrival and departure, providing a positive first and last impression
• Assist guests with their luggage, ensuring safe and efficient handling
• Monitor the entrance area to ensure the safety and security of guests and their belongings
• Coordinate with the front office, concierge, and luggage porters to ensure seamless service and guest satisfaction

About Us

Enchanting guests since 1887, The Cadogan A Belmond Hotel is located at the crossroads of London's desirable cultural neighbourhoods; Chelsea, Knightsbridge, and Belgravia and offers guests a refined residential experience within a restored townhouse.

The hotel's 54 rooms and suites artfully blend a rich historical legacy with contemporary luxury, creating a space imbued with character, history, and a profound sense of belonging, all while echoing its tradition of hosting both historical and contemporary esteemed guests. The hotel further distinguishes itself through its exceptional food and beverage offering:

• Willett's, our welcoming neighbourhood British bistro and bar, where seasonal British produce, daily specials and classic dishes are served in a warm and inviting all-day dining setting
• The Drawing Room is an elegant space open from morning until late, offering a cosy corner exclusively for hotel guests at breakfast until 11am. From then on, it welcomes everyone — whether for lunch, dinner, or drinks expertly crafted by our talented bartenders

The Belmond & LVMH Family

The Cadogan is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

Requirements

• Warm, genuine and approachable character
• Excellent team working skills
• Great attention to detail

Applicants must have eligibility to work in the UK.

Benefits

What We Offer

The Cadogan we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation,perksand benefits including:

• Complimentary and preferential rates for experiences at our iconic destinations, as well as on-site Guest Experiences
• Free meals on duty
• Health Cash Plan
• Complimentary massage & podiatrist treatments
• Access to Perkbox - a fantastic benefits platform offering a wide range of discounts and perks to help you save money on everyday expenses, including groceries, gyms, cinema, coffee etc
• Increased annual leave entitlement with length of service
• 24-hour Employee Assistance Program
• Eye care contributions
• Social events throughout the year
• Travel season ticket loan
• Life assurance
• Company sick pay
• Paid opportunities to be involved in charity and community events

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development,you'llhave the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.