Donor Carer

NHS BLOOD AND TRANSPLANT; Sheffield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A national healthcare organization is seeking friendly individuals to support donors during their blood donation process. The role does not require a healthcare background—experience in retail, hospitality, or customer service is welcome. Successful candidates will deliver excellent care, maintain accurate records, and ensure a smooth donation experience. This role offers opportunities for personal growth and skill development while making a real difference in people's lives.

Qualifications

• Experience in retail, hospitality, or customer service is valuable.
• Ability to make others feel comfortable and supported.
• Enthusiasm for delivering a great experience.

Responsibilities

• Greet donors and support them through the donation process.
• Handle blood products safely and maintain accurate records.
• Ensure the donation session setup is smooth and efficient.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK.

The role involves working a variety of hours, including evenings, weekends, and bank holidays but no night shifts!

You will be working on a shift basis on either a full-time or part-time basis, depending on your availability. Early shifts start at 07:40am and finish at 16:30pm. Late shifts start at 10:25am and finish at 19:15pm.

Main duties of the job

Are you a people person who loves making others feel comfortable and supported? If you're someone who naturally puts others at ease, enjoys chatting with people, and can handle questions and concerns with confidence, this could be the perfect role for you!

You don't need a healthcare background experience in retail, hospitality, customer service, or even volunteering is just as valuable. If you've worked in a team and know what it means to go the extra mile for someone, wed love to hear from you. Bring your positive attitude and enthusiasm for delivering a great experience, and well provide all the training you need.

In this role, you'll learn practical healthcare skills and take a step into the NHS. You'll be the friendly face that greets our donors, supports them through the donation process, and makes sure they leave feeling good about their experience. From checking them in on our systems to ensuring they're comfortable during and after their donation, your focus will be on delivering excellent care every step of the way.

You'll also keep accurate records, handle blood products safely, and ensure everything is set up for a smooth session.

If you're ready to build a meaningful career, gain valuable skills, and make a real difference, we cant wait to welcome you on board!

We play a unique and special role in the NHS by helping people do something extraordinary—donate blood, blood products, organs, tissues, or stem cells to save someone in need.