Domiciliary Support Worker

Karrek Community C I C; St. Austell; On-site; GBP 18,000 - 25,000; Full time

Job summary

A community care organization in St. Austell is looking for dedicated staff to provide person-centered care and support to individuals in the community. Candidates should maintain effective communication with service users and staff while adhering to the organization's policies and procedures. The role focuses on delivering high-quality care tailored to each individual's needs.

Qualifications

• Providing personal care and hygiene needs.
• Maintaining effective communication with service users and staff.
• Adhering to policies and procedures.

Responsibilities

• Ensure person-centered care is delivered.
• Report relevant changes or concerns to the line manager.
• Develop effective working relationships with staff and service users.

Job description

To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed on standards under the direction of the manager.

To support and enable people supported to maintain personal interests whilst delivering person-centered care unique to each individual. Along with meeting all personal care and hygiene needs on a daily basis.

To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.

Role-Specific Duties

• To ensure the people we support are at the heart of the care delivery and their wishes and preferences enhance their wellbeing.
• Ensuring all daily personal care needs are met, keeping dignity, respect and the individuals choice at the heart of every aspect.
• To be responsible for reporting back any relevant changes or concerns to your line manager promptly.

Working with Others

• To develop effective working relationships with the staff at Karrek Care and build and develop a professional relationship with service users, their family and any important people in their life.
• Keep a good line of communication with colleagues, service users (where applicable) and your managers.

Lead by Example

• Be a role model for others ensuring you maintain a professional, polite manner, always referring to policies and procedures in place.
• New staff will be given the opportunity to shadow the more experienced staff to meet the service users and give an expectation of our standards.
• Be motivated and seek personal growth where possible.

Communication/On-call

Karrek Care will have an on call out of hours service in place. This is for emergencies only and will be active from 6 am until the office opens at 9 am, then from 5 pm when the office closes, until 10:15 pm. All emergencies such as reporting sickness or service user emergencies should all be done so via phone call only as texts may be missed. All non-emergencies will be expected to be reported via phone call to the office, within office hours.

Communication is key when working with vulnerable adults in the community as they may be unable to report issues themselves.