Domiciliary Home Care Coordinator - Doncaster

HICA Group; Doncaster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dedicated home care provider in Doncaster seeks a Domiciliary HomeCare Coordinator to ensure high-quality, personalised care services. Responsibilities include planning person-centred services, managing compliance with legislation, and building relationships with service users. Ideal candidates should have experience in care, strong organizational and communication skills, and relevant qualifications. This role involves coordinating care across the community, ensuring independence for vulnerable individuals, while offering competitive pay at £13.56 per hour and various employee benefits.

Benefits

Car Maintenance Made Easy

Cycle to Work with Halfords

£250 - £2000 Refer-a-Friend Bonus

Instant Recognition Rewards

Health & Protection Plans

Wellbeing Support

Qualifications

• Previous experience providing support in a care setting and administering medication.
• Excellent written and verbal communication skills.
• Knowledge of risk assessment and support planning.

Responsibilities

• Plan and develop person-centred care services.
• Manage services ensuring compliance with quality standards.
• Build relationships with service users and their families.

Skills

Organisational skills

Communication abilities

Person-centred care approach

Basic IT skills

Education

Level 2/3 Diploma in Care

Care Certificate

Tools

Microsoft Office

Job description

Tis the season to join HICA - make people's lives more jolly by becoming a Domiciliary HomeCare Coordinator! Join HICA and make a real difference to people’s lives.

At the HICA Group, we pride ourselves on delivering exceptional care and support to individuals across our community. We are looking for a dedicated and proactive Care Coordinator to join our Doncaster Homecare Branch, ensuring high-quality, personalised care services for our clients.

The company is unable to sponsor the employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

Pay & Hours

Rate of pay: £13.56 per hour

Hours of work: 40 hours per week

Shift pattern 06:45 - 15:15 or 09:00 - 17:30, with 1 in 3 weekend availability.

Duties & Responsibilities

• Planning, developing, and maintaining person-centred and outcome-based services, ensuring rotas are designed for effective service delivery.
• Monitoring recruitment needs within your geographical area and communicating weekly updates to the Registered Manager.
• Managing services in accordance with relevant legislation, ensuring compliance with internal and external quality standards.
• Developing strong relationships with service users, their families/representatives, and other professionals or agencies involved.
• Producing accurate electronic and written records, including daily reports, aligned with company policies and GDPR requirements.
• Participating in the on-call rota to meet operational demands and personally covering care calls in the event of staff shortages.
• Responding to, and reporting, any concerns or complaints in line with company procedures.
• Preparing management reports and providing relevant information as required.
• Liaising with community organisations and stakeholders to strengthen service delivery.

Experience & Qualifications

We’re looking for someone with strong organisational skills, a passion for delivering inclusive care, and the ability to build positive relationships.

Preferred experience and qualifications include:

• Previous experience providing support within a care setting, administering medication, and using equipment.
• Basic IT skills, including proficiency in Microsoft Office packages.
• Excellent written and verbal communication abilities.
• Knowledge of risk assessment, support planning, and a person-centred approach.
• A Level 2/3 Diploma in Care or another relevant qualification, such as a Care Certificate (desirable).

Additional Requirements

Applicants must have access to their own transport to attend community-based work and will receive a fuel allowance. Flexibility is required, as this role involves working some weekends on a rota basis.

Rewards & Benefits

• New for 2025! Car Maintenance Made Easy
• Cycle to Work with Halfords
• £250 - £2000 Refer-a-Friend Bonus
• Instant Recognition Rewards
• Grow with Us
• Monthly In-House Lottery
• Exclusive Discounts
• Fitness Perks
• Smart Savings & Loans
• Health & Protection Plans
• Wellbeing Support

Additional Information

HICA Homecare has proudly served Doncaster since 1999, delivering high-quality home care and support for vulnerable people aged 18 and over. We provide more than 2,000 hours of care each week in areas such as Moorends, Thorne, Stainforth, Hatfield, Barnby Dunn, Intake, Armthorpe and Askern. Our service promotes independence and social interaction, working closely with local authorities and community teams. We offer a range of care and support, including respite care, personal care, social visits, help with domestic chores, shopping assistance, and help with finances—all tailored to your unique needs and wishes, helping you remain independent at home.

HICA is a ‘Not for Profit’ organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community.

When you apply for this role, you will be redirected to our recruitment platform, UKG, to complete your application.

Successful candidates will need to complete an Enhanced DBS Check.