Domestic Surveyor - Bristol

Octopus Energy; West of England; Presencial; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Shares in Octopus Energy Group

Company EV

Use of company tools

Uniform and PPE

Descripción de la vacante

Octopus Energy Group is hiring surveyors to visit customers in Bristol and surrounding areas, assessing suitability for Solar PV, heat pumps, insulation, and EPCs. You will gather data, measure where needed, and prepare low-carbon heating solutions while explaining processes to customers and championing Octopus tech.

The role emphasizes strong communication, technical curiosity, and a proactive approach to helping customers upgrade homes to greener energy.

Formación

• Experience communicating effectively with customers, ideally in a face to face domestic environment.
• Desirable MCS accredited organisation exposure or assessing properties for energy efficiency or insulation measures.
• Experience discussing work in customers' homes, measuring and sizing equipment.
• Knowledge of heat pumps, solar PV, battery storage or related electrical equipment is advantageous.

Responsabilidades

• Visit customers in their homes and complete surveys to assess suitability for Solar PV, heat pump, insulation measures, or EPC.
• Capture data points including measurements to produce heat loss calculations and quotes.
• Ensure accurate information for design and installation of low carbon heating systems.
• Explain processes clearly to customers and advocate for the technology.
• Be an exceptional communicator to ensure customers feel good about visits and are motivated to upgrade their homes.
• Be resilient and adaptable to change in a fast-paced environment.

Conocimientos

Customer communication

MCS knowledge

Home survey experience

Heat pump / solar PV knowledge

Electrical/mechanical aptitude

IT skills

Full driving licence

Descripción del empleo

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and to help us make our vision a reality.We're looking for surveyors that are able to work in Bristol and surrounding areas. We believe energy should be better - for you and the environment. Octopus Energy Services is spearheading the transition to greener, cheaper energy through the installation of in-home technologies; from smart meters and EV chargers; to low carbon heating, home batteries, solar, and beyond. We deliver smart energy, low carbon solutions for our customers. We’ve fallen head-over-heels with smart meters, , solar PV and all renewable tech - which instantly reduce customers' carbon footprint and give them control over their energy use. We are looking for surveyors who share our vision to move away from fossil fuels, towards sustainable, smart technologies for our customers. You will learn all about the tech at our £10m training and R&D centre to then inspire our customers with these magical systems. We are utilising Octopus Energy’s awesome tech power to make electric heating and self-generation the smart, accessible and clean choices for every home in the UK. At Octopus, the customer is at the heart of everything we do. As the face of the whole company, our diverse, industry-leading field force delivers the outrageous experience Octopus Energy customers love and expect.

What you'll do

• Visit our customers in their homes and complete a survey to assess suitability for Solar PV, a heat pump, loft and cavity wall insulation, or complete an Energy Performance Certificate
• Capture multiple data points, including measuring, to complete a heat loss calculation and produce a quote
• Ensure all of the correct information is captured to inform the design and installation of a low carbon heating system
• Expertly explain the process you are undertaking to customers and be an advocate for the technology
• Be an exceptional communicator, ensuring customers feel good about each and every visit and are motivated to upgrade their homes
• Be resilient and adaptable to change in a fast paced environment

What you'll have

• Experience communicating effectively with customers, ideally in a face to face domestic environment
• Previous experience within MCS accredited organisation or assessing properties for energy efficiency or insulation measures is desirable (Domestic Energy Assessor/Retro Fit Assessor qualified is highly desirable but not essential)
• Experience with talking to customers about work in their homes, ideally with a background in measuring and sizing equipment
• It would be desirable also to have experience in technologies such as heat pumps, solar PV, battery storage & electrical equipment
• Some mechanical or electrical experience is preferred but not essential - although an ability to learn quickly to support your role will be required
• Octopus is a tech-forward company so good IT and tech skills are required
• Full clean driving licence (no more than 6 points)

What you'll get

• £29,700 basic salary + progression opportunities
• £2,500 bonus
• £25 per week lunch allowance
• Paid overtime options available
• Shares in Octopus Energy Group
• Company EV
• Use of company tools
• Uniform and all PPE

Why else you'll love it here

Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co‑owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were named the , and we ranked in the . Our Group CEO, Greg has recorded and how we empower our people. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team. If you’d like to know more about how we use your data, you can reach out to us via email at . We’re happy to help!