domestic supervisor

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Liverpool is seeking an experienced Domestic Supervisor to ensure high standards of cleaning in a healthcare environment. Key responsibilities include supervising staff, maintaining customer care standards, and training new team members. Candidates should have supervisory cleaning experience and preferably an NVQ Level 3 in Leadership. The role offers a full-time position with a salary ranging from £24,937 to £26,598 per annum.

Qualifications

• Previous cleaning experience at a supervisory level.
• Previous experience of cleaning within a healthcare environment is desirable.
• An understanding of C.O.S.H.H. regulations.
• Health and safety basic knowledge.
• An understanding of the operation of cleaning machinery.

Responsibilities

• Supervise the performance of staff to ensure standards are adhered to.
• Ensure the team operates at the highest standards of customer care.
• Cover absences within the supervision team.
• Follow all procedures regarding cleaning requests.
• Attend all relevant training courses.
• Support all staff with induction and job-specific training.
• Liaise with service users over service delivery issues.

Skills

Excellent communication skills

Basic data inputting

Basic numeracy and literacy skills

Ability to work as part of a team

Excellent organisation skills

Education

NVQ Level 3 in Leadership or equivalent

Job description

Domestic Supervisor

Band 3 – 12 month fixed term. Full time 37.5 hours per week.

Salary £24,937 – £26,598 per annum.

Closing 28/10/2025 23:59.

Job Overview

An experienced supervisor is needed to ensure high standards of cleaning within a healthcare environment. A can-do attitude, knowledge of supervising a cleaning service and the ability to work as part of a large team are essential.

Responsibilities

• Supervise the performance of staff within the team to ensure approved standard operating procedures are adhered to in the delivery of day to day cleaning of all areas of the Trust.
• Ensure that the team operates at all times to highest standards of customer care, safety and efficiency.
• Cover all absences within the supervision team, completing all relevant documentation.
• Sanction domestic holidays, keeping to the agreed levels allowed per team.
• Follow all procedures regarding cleaning requests from Infection Control and document cleans correctly.
• Attend all relevant/mandatory training courses, even if outside normal shift times.
• Support all staff, delivering effective induction and job‑specific training for equipment and chemicals.
• Arrange short‑term absence cover to ensure all areas are covered.
• Adjust daily service provision on a short‑term basis, changing arrangements for staff absences or untoward incidences.
• Liaise with service users and local managers over any issues that may interfere with correct service delivery, reporting concerns to line management.

Qualifications

• NVQ Level 3 in Leadership (or equivalent).
• Previous cleaning experience at a supervisory level.
• Previous experience of cleaning within a healthcare environment (desirable).
• An understanding of C.O.S.H.H. regulations.
• Health and safety basic knowledge.
• An understanding of the operation of cleaning machinery.

Skills

• Excellent communication skills.
• Basic data inputting either manually or using a computer/tablet.
• Basic numeracy and literacy skills.
• Ability to work as part of a team.
• Excellent organisation skills.

Equality and Diversity Statement

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under‑represented in our workforce: black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16‑24.