Domestic Supervisor

NHS National Services Scotland; Dundee; On-site; GBP 28,000 - 31,000; Part time

Job summary

A prominent health service in Scotland is looking for a Domestic Supervisor to oversee cleaning standards and manage a team across various sites. The role requires strong communication and organisation skills, alongside the ability to work under pressure. This part-time position offers a salary range of £28,011 - £30,230 per annum pro rata.

Qualifications

• Experience in customer service.
• Good verbal / written communication skills.
• Ability to work under pressure.

Responsibilities

• Supervise Domestic Assistants across sites.
• Maintain cleanliness standards.
• Train staff on mandatory online tasks.

Skills

Teamwork

Customer service experience

Communication skills

PC skills

Cleaning skills

Organisational skills

Confidentiality

Job description

Overview

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.

Department and Role

Soft Facilities/Domestic Services Department

Domestic Supervisor, Band 3

Salary

Salary Scale: £28,011 - £30,230 per annum pro rata

Role Details

• Position: Domestic Supervisor
• Banding: 3
• Roster: Monday – Friday (weekends as required) and Monday – Sunday. There may be a requirement for you to work Public Holidays (e.g. Christmas/New Year) which will be allocated in advance by your Line Manager.
• Contracted Hours: 23.5
• Shift Times: Various
• Locality: Dundee Locality
• Site: Various

Domestic Services Department are recruiting for Domestic Supervisors to undertake supervisory responsibilities across Dundee locality in order to deliver the service to the highest standard of cleanliness within the healthcare setting.

Domestic Supervisors are responsible for the day-to-day organisation of Domestic Assistants across the site(s) and provision of cleaning services. To monitor and maintain standards of cleanliness within resource allocation and based on national recommendations such as the NHS Scotland National Cleaning Services Specification.

Responsibilities and Abilities

You must have the ability to:

• Work as part of a team or on your own initiative. This may include lone working
• Experience in customer services
• Possess good verbal / written communication skills as well as listen and communicate information effectively
• Respond constructively to unpredictable situations and be able to cope under pressure
• Good PC skills in order to undertake online based tasks and ability to train staff members on mandatory online based training
• Have awareness of H&S and Infection Control issues associated with the role
• Carry out tasks in a methodical manner
• Cleaning skills
• Follow instruction from relevant management teams and implement
• Organised work methods
• Carry out mandatory training, both online and face to face
• Have a professional approach
• Understand the importance of maintaining and observing confidentiality
• Learn and adapt
• Confident and approachable

All Domestic Supervisors are required to work throughout NHS Tayside at various sites/areas should there be a requirement to do so. Postholder must have ability to travel.

Enquiries

Informal enquiries to:

Kerry Fraser, Site Manager/Assistant Domestic Manager, or Graham Mason, Assistant Domestic Services Manager, [e-mail] or [e-mail]

You will be required to complete the Health Care Support Workers Workbook to ensure you are competent in your role and you must comply with the Code of Conduct throughout your employment.

Shortlisting

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder. The email will be generated by NHS Job Train.

Additional Information for Candidates

1. You should apply for this post by completing the application process on Jobtrain.
2. DO NOT upload a CV as this will not be used for shortlisting purposes.
3. Posts close at midnight on the indicated date.
4. For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
5. To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
6. If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will need to enable you to attend the interview.
7. Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
8. Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates
9. Please contact Jobtrain Candidate Support Hub for advice and support with any system issues: https://jobseekersupport.jobtrain.co.uk/support/home
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11. Once you have submitted your application form you will be unable to make any amendments

If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside