Domestic Supervisor

Northumbria Group.; Blyth; Hybrid; GBP 26.000 - 32.000; Teilzeit

Benefits dieser Stelle

Car lease

Cycle to work

Vaccination access

Staff discounts

Zusammenfassung

NHFM seeks a part‑time Domestic Supervisor to oversee cleaning teams across Blyth and other Community Hospital sites. You will travel between Blyth, Alnwick and Berwick and manage rosters, training and performance to ensure safe, hygienic patient areas.

The role requires supervision experience, knowledge of health and safety, and the ability to work flexibly including weekends. Applications may close early if filled.

Qualifikationen

• Knowledge of health and safety and hygiene practices in clinical settings.
• Experience in supervising cleaning staff and coordinating rosters.
• Ability to train and develop staff to meet standards.
• Familiarity with Datix or incident reporting is beneficial.

Aufgaben

• Deploy and supervise domestic staff to maintain clean, safe areas.
• Administer staff rostering and attendance records.
• Conduct Return to Work meetings after sickness absence.
• Provide training and support to staff to achieve quality standards.
• Complete quality control sheets and coordinate stock and equipment.

Kenntnisse

Staff supervision

Training staff

Health & safety

Cleaning operations

Ausbildung

Level 2 NVQ Cleaning & Support Services

Jobbeschreibung

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.

Come and work for us and we can offer you:

• Competitive rates of pay
• Enhanced rates of pay for working evenings, nights, weekends and bank holidays
• Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions ( https://www.nhsemployers.org/tchandbook ) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
• Fantastic staff benefits including car lease, home electronics, cycle to work and priority access to vaccinations, physiotherapy, counselling, among many more
• A great employee experience - we score very highly on our employee satisfaction metrics

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Whilst NHFM are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

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Job overview

We are looking to recruit a part-time Domestic Supervisor to assist with monitoring and supervising our cleaning teams within the Community Hospitals at Blyth, Alnwick and Berwick.

This role will be based at Blyth Community Hospital, however, the successful candidate will be required to travel to all of the Community Hospital sites to undertake this role.

The rota for this post will have some flexibility on weekdays, however, there will be a requirement to work alternate weekends.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

To provide efficient and effective organisation, supervision and management of domestic staff involved in cleaning duties working within the central pool, on wards and on departments, providing training and technical support.

To act as a role model to members of the Domestic Services department, offering support and guidance to other staff within the department, following the principles of compassionate and collective leadership.

Working for our organisation

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Detailed job description and main responsibilities

• Fully effective and efficient deployment of staff with the key outcome of the maintenance of safe, hygienic, tidy and clean, clinical and non-clinical areas.
• Administration of Staff Rostering system.
• Undertake “Return to Work” meetings with staff following sickness absence.
• Successful and effective programme of duties associated with staff management such as administration, training and development, appraisal, counselling.
• The checking and upkeep of all cleaning equipment and the maintenance of service/report schedules.
• Ensuring specified work is completed to a satisfactory standard by checking frequently the work in his/her area and completing Supervisor Cleaning Inspection sheets.
• To order, receive and issue stores and protective clothing to staff.
• Check correct use of all materials and equipment. Check that all equipment is in good working order and kept in a clean condition.
• To carry out on the job training to staff to ensure correct methods and working practices. To give sufficient close supervision and training to new staff until the required standard of work is achieve.
• To respond to low level complaints in an effective and professional manner to a successful resolution.
• To ensure that appraisals and statutory and mandatory training are complete in their designated staff group.
• To regularly complete quality control sheets in accordance with quality control procedures.
• Reporting the need for structural and fabric repairs.
• To ensure that periodic cleaning is carried out according to the programme and recorded.
• To maintain the daily staff register and any other record required by the Domestic Superintendent/ Higher Level Domestic Supervisor.
• To assist staff in recording incidents via the Datix system.
• Responsible for issuing keys and key fobs as appropriate.
• Assessment of new buildings and departments for the setting up of work schedules, costs, time and equipment required.
• To observe the confidentiality of information acquired in the course of work.
• This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.

Person specification

Qualifications / Professional Registration

• Knowledge of health and safety and hygiene regulations governing hospital and clinical sites, NHS policies, risk management, and payroll processes
• Comprehensive knowledge of the correct and safe use of equipment and fluids used within the postholders area of responsibility
• General Education
• Literate and numerate
• Basic COSHH Awareness
• Basic Food Hygiene Certificate or equivalent Level 1 Food Hygiene Certificate.
• Customer Service Training
• Level 2 National Vocational Qualification in Cleaning and Support Services or equivalent level of acquired knowledge/experience in a similar role.
• Keyboard Skills

Experience and knowledge

• Experience working in a Cleaning/ Domestic role
• Experience in Training Staff Supervisory Experience

The successful applicant will be an employee of the subsidiary and not Northumbria Healthcare NHS Foundation Trust.

Applicants who are members of the Armed Forces, those who have a disability that requires support in the work place (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children's homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line CQC and statutory guidance.

Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!

Certificate of Sponsorship

Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Rachel Smart Job title Facilities Manager Email address [e-mail] Telephone number 07789 927238 Additional information

alternative contact is Stuart McCormack - Facilities Support Services Coordinator

[e-mail]

or Glynis Ford, Domestic Supervisor

[e-mail]

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